Service Level Agreement (SLA) for the Management of [Department Name] Blanket Purchase Agreement (BPA) Between [Administrating Agency] And [Receiver Agency]September 27th, 2022
FiledSeptember 27th, 2022This Service Level Agreement (SLA) establishes procedures between the Chief Information Officer (CIO) and Chief Financial Officer (CFO) and Geospatial Information Office (GIO), and Administration Policy and Services (APS) offices. By executing the SLA makes a financial commitment and agrees to abide by the terms and conditions of the new Blanket Purchase Agreement (BPA) between [Agency] and [Vendor] to purchase a Enterprise Licensing Agreement (ELA) for the [Product] suite of software.