ARBITRATION AGREEMENT/CLASS ACTION WAIVERArbitration Agreement • September 16th, 2016
Contract Type FiledSeptember 16th, 2016Arbitration is the submission of a dispute to a neutral arbitrator, instead of a judge or jury, for a final and binding decision, known as an “award.” Arbitration provides for more limited discovery than in court, and is subject to limited review by courts. Each party has an opportunity to present evidence to the arbitrator in writing or through witnesses. An arbitrator can only award the same damages and relief that a court can award under the law and must honor the terms and conditions in the “Shipping Agreement” (collectively, the agreement(s) between the Claimant and The UPS Store franchisee for shipping services including, without limitation, the parcel shipping order and CMS shipment receipt).