Common Contracts
6 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • July 1st, 2024
Table of Contents 2 Glossary 3 1.0 Scope 4-5 1.1 Parties to the Agreement 1.2 Products and Services 1.3 Resource Assumptions 1.4 Contacts 1.5 Renegotiations 2.0 Service Details 5-7 2.1 Service Categories 2.2 Service Delivery Expectations 2.3 Dispute Resolution and Escalation 2.4 Funding and Responsibilities 2.5 Service Hours
SERVICE LEVEL AGREEMENTService Level Agreement • July 3rd, 2023
Table of Contents 2 Glossary 3 1.0 Scope 4-5 1.1 Parties to the Agreement 1.2 Products and Services 1.3 Resource Assumptions 1.4 Contacts 1.5 Renegotiations 2.0 Service Details 5-7 2.1 Service Categories 2.2 Service Delivery Expectations 2.3 Dispute Resolution and Escalation 2.4 Funding and Responsibilities 2.5 Service Hours
SERVICE LEVEL AGREEMENTService Level Agreement • June 30th, 2022
Table of Contents 2 Glossary 3 1.0 Scope 4-5 1.1 Parties to the Agreement 1.2 Products and Services 1.3 Resource Assumptions 1.4 Contacts 1.5 Renegotiations 2.0 Service Details 5-7 2.1 Service Categories 2.2 Service Delivery Expectations 2.3 Dispute Resolution and Escalation 2.4 Funding and Responsibilities 2.5 Service Hours
SERVICE LEVEL AGREEMENTService Level Agreement • September 21st, 2021
Table of Contents 2 Glossary 3 1.0 Scope 4-5 1.1 Parties to the Agreement 1.2 Products and Services 1.3 Resource Assumptions 1.4 Contacts 1.5 Renegotiations 2.0 Service Details 5-7 2.1 Service Categories 2.2 Service Delivery Expectations 2.3 Dispute Resolution and Escalation 2.4 Funding and Responsibilities 2.5 Service Hours
SERVICE LEVEL AGREEMENTService Level Agreement • August 10th, 2020
Table of Contents 2 Glossary 3 1.0 Scope 4-5 1.1 Parties to the Agreement 1.2 Products and Services 1.3 Resource Assumptions 1.4 Contacts 1.5 Renegotiations 2.0 Service Details 5-7 2.1 Service Categories 2.2 Service Delivery Expectations 2.3 Dispute Resolution and Escalation 2.4 Funding and Responsibilities 2.5 Service Hours
SERVICE LEVEL AGREEMENTService Level Agreement • June 12th, 2019
Table of Contents 2 Glossary 3 1.0 Scope 4-5 1.1 Parties to the Agreement 1.2 Products and Services 1.3 Resource Assumptions 1.4 Contacts 1.5 Renegotiations 2.0 Service Details 5-7 2.1 Service Categories 2.2 Service Delivery Expectations 2.3 Dispute Resolution and Escalation 2.4 Funding and Responsibilities 2.5 Service Hours
