ZebraCare™ On-Site Service Agreements in the UK and IrelandOn-Site Service Agreement • October 28th, 2010
Contract Type FiledOctober 28th, 2010When a fault occurs, the end customer or his reseller may log a call to the Zebra Technical Helpdesk, and provide full problem description. Zebra will then diagnose errors and malfunctions and suggest corrective actions. If the fault cannot be rectified via Telephone Support, Zebra will use reasonable endeavours to dispatch a Zebra or Zebra contracted on-site repair engineer to arrive during the next business day.