Service Level Agreement for Community Pharmacist Provision of: Emergency Hormonal Contraception - Levonorgestrel IntroductionService Level Agreement • December 16th, 2020
Contract Type FiledDecember 16th, 2020The main purpose of a Service Level Agreement (SLA) is to provide clarity of understanding for the partners around the costs of the services being provided, the levels of service and volumes expected from that investment, and the quality standards and performance measures by which it is to be monitored. It is also the key to understanding where the boundaries of responsibility lie for operational delivery of the service.
Service Level Agreement for Community Pharmacist Provision of: Emergency Hormonal Contraception - Levonorgestrel IntroductionService Level Agreement • October 13th, 2020
Contract Type FiledOctober 13th, 2020The main purpose of a Service Level Agreement (SLA) is to provide clarity of understanding for the partners around the costs of the services being provided, the levels of service and volumes expected from that investment, and the quality standards and performance measures by which it is to be monitored. It is also the key to understanding where the boundaries of responsibility lie for operational delivery of the service.