Master Services AgreementData Center Services Master Services Agreement • September 4th, 2018
Change Log CCR Amendment Date Description CCR-18, CCR-19 Amendment 2 June 30, 2012 • Added language to definitions for “Acceptance Review Period” and “Business Day” CCR-31 Amendment 3 September 28,2012 • Added definitions for “Email Minimum Volume Floor,” “Microsoft Office 365,” “Microsoft Office 365 Email Accounts,” “Microsoft Office 365 AnnualMinimum Volume Commitment Date,” “MicrosoftOffice 365 Outsourcer Enrollment Agreement,” and “Service Level Credit Start Date” CCR-37 Amendment 4 October 31, 2012 • Added definition for “DCS Customer” Amendment7 June 28, 2013 • Added definitions for “Exadata Instance” and“Exadata Instance Add-On Schema” Amendment 8 March 1, 2014 • Revised definition for “Appliances” CCR- 160 Amendment 10 May 1, 2015 • Added definition for “Specialty Engine”• Deleted Optional “Public Cloud Portal”• Deleted “Optional Public Cloud Services Service”• Deleted “Product Service Description” CCR- 189 Amendment 11 May 31, 2015 • Added definition for “ Cloud Service
Master Services Agreement Pricing and Financial ProvisionsData Center Services Master Services Agreement • September 4th, 2018
Change Log CCR Amendment Date Description CCR-18, CCR-19 Amendment 2 June 30, 2012 • Changed “ACS” to “Xerox”• Aligned financial forecasting with state’s fiscal year,started forecasting in Q4 of 2012• Changed “Consolidated File and Print” to “Enterprise File and Print”• Added additional project pool hours for July 2012-June 2012 and capped pool hour rollover• Added definition of “Software Maintenance Period” and DIR option to spread SSC over the Software Maintenance Period• Differentiated between SSC charge for 12-month period and for periods longer than 12 months• Added Exadata Service Charge section CCR-31 Amendment 3 September 28,2012 • Added Section 7.1 – E-mail Migration Minimum Volume Floor• Designated which Server RUs are subject to true-up inSection 8.1• Added ADFS servers to E-mail line in Table A• Updated Resource Unit descriptions in Section 19.5header• Added Subsection 19.5(c) - Utility Server Services –Microsoft Office 365 Email Accounts• Added Subsection 19.5(d) -
Exhibit to Data Center Services Service Component Provider Master Services AgreementData Center Services Master Services Agreement • December 7th, 2012
Appendix 5 to Eleventh Amendment ofData Center Services Master Services Agreement • June 2nd, 2016
Service Provider will provide a solution that supports all of the business processes described in this Statement of Work and its Attachments, and that all Services, unless otherwise specifically stated, are included in the Charges.
Master Services AgreementData Center Services Master Services Agreement • June 8th, 2017
Exhibit to Data Center Services Service Component Provider Master Services AgreementData Center Services Master Services Agreement • January 17th, 2012
Exhibit to Data Center Services Service Component Provider Master Services AgreementData Center Services Master Services Agreement • January 23rd, 2012
Service Provider will provide a solution that supports all of the business processes described in this Statement of Work and its Attachments, and that all Services, unless otherwise specifically stated, are included in the Base Charges.
DIR Contract NO. DIR-DCS-SCP-MSA-002Data Center Services Master Services Agreement • May 4th, 2012
Asset Allocation Capital / Lease Cost Who has financial responsibility for purchase and/or lease cost of underlying Equipment? Existing State Owned Assets/Licenses Who paid for the State Provided Equipment that existed at Commencement Date that is used to provide the Services? Existing TfT Owned/Leased Assets/Licenses Who is financially responsible for the acquisition of the Equipment identified in Exhibit 10 and the lease cost of the Equipmentidentified in Exhibit 12. Existing Equipment means installed in a DIR Customer's Production Environment as of the Commencement Date. Software Licenses / Transfer Fees Who is financially responsible for Software licenses and transfer/access fees (license and maintenance) for products used to providethe Services from Commencement Date forward? Software Currency How current does the Software need to be? N means the current production version that has been released by the vendor. N-1 means the release previous to the current release. Financial resp
Exhibit to Data Center Services Service Component Provider Master Services AgreementData Center Services Master Services Agreement • February 22nd, 2012
Exhibit to Data Center Services Service Component Provider Master Services AgreementData Center Services Master Services Agreement • February 22nd, 2012
Prior to the Commencement Date, the Parties shall agree upon the form of Work Order. Upon reaching agreement on the form of Work Order, such form shall be included in the Service Management Manual. Such form may be amended, supplemented or otherwise modified from time to time by the Parties, and such amendments, supplements and other modifications shall be included in the Service Management Manual.
