EXHIBIT A TO GLOBAL TERMS AND CONDITIONS EQUINIX COLOCATION SERVICE DESCRIPTION AND SERVICE LEVEL AGREEMENTDescription and Service Level Agreement • October 3rd, 2019
The purpose of this Colocation Service Description and Service Level Agreement (“SLA”) is to describe the Licensed Space, Cross Connect and related Services Equinix will deliver to Customer, define measurable performance levels, and specify remedies available to Customer if these levels are not achieved. Words capitalized but not defined in this SLA will have the meaning defined in the Agreement.
