: Master Srrvice Agreement Sample Contracts

ANNEXURE M : MASTER SRRVICE AGREEMENT FOR PART B : WAN, VPN, AND INTERNET SERVICES AGREEMENT
: Master Srrvice Agreement • October 6th, 2020

ATTACHMENT A – Definitions specific to the MSA (Part of RFP Pack ATTACHMENT B – Guiding Principles (Part of RFP Pack) ATTACHMENT D1 Wide Area Network technical specification pack) (Part of the ATTACHMENT D2 Corporate VPN Services Technical Specification of the(Part pack) ATTACHMENT D3 - Internet Technical Specification (Part of RFP Pack) Appendix 1 - Definitions specific to the technical Service Towers(Part of RFP Pack) ATTACHMENT E1 List of Transnet Facilities Used Exclusively for Services(Part of RFP Pack) ATTACHMENT F – Form of Financial Guarantee ATTACHMENT G1 – Pricing Methodology (Part of RFP Pack) ATTACHMENT G2 – Pricing Workbook( (Part of RFP Pack Annexure J) ATTACHMENT G3 - Financial Responsibility Matrix (To be finalised in negotiations) ATTACHMENT H – Change Management Procedure (Part of RFP Pack) ATTACHMENT I – List of Policies (Part of RFPPack) ATTACHMENT J – Service Credit Methodology (Part of RFP Pack) ATTACHMENT K – Critical Deliverables (Part of RFP Pack) ATTACHMENT L

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