Service Level Agreement Campus Services: Harvard Real EstateService Level Agreement • June 26th, 2019
Arts and Sciences Financial Service Center Service Level Agreement and ExpectationsService Level Agreement • February 16th, 2021
The following Service Level Agreement (SLA) details the support provided to the Department of Spanish and Portuguese by the Financial Service Center (FSC). Each section identifies the responsibilities of all parties and the expected processing time for each particular task.
Service Level Agreement and Service SpecificationService Level Agreement • July 30th, 2020
This information can be made available in alternative formats, such as easy read or large print, and may be available in alternative languages, upon request. Please contact Pharmacy Integration on england.pharmacyintegration@nhs.net
Service Level Agreement – Tate Page HallService Level Agreement • May 6th, 2014
The Building Services Department has been established to provide custodial services in all University academic, general administrative, and maintenance facilities.
Service Level AgreementService Level Agreement • April 9th, 2022
Repair audio/visual systems (microphones, speakers, projectors, monitors, controls) for office space, conference rooms, and other departmental spaces.
PORTIONS OF THIS AGREEMENT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FROM THE SECService Level Agreement • March 31st, 2004 • Tecnomatix Technologies LTD • Services-prepackaged software
Bosch Security Systems ("Bosch") develops, markets and licenses software products for use in video, intrusion, fire, access control and security systems which are resold locally by Robert Bosch Mexico S.A. de C.V., having its registered office at Cto...Service Level Agreement • November 27th, 2020
This Service Level Agreement Supplement (the "Supplement") is a supplement to and a part of the Agreement, and sets forth the extent, detail and dependencies of the Maintenance Services to be provided by Bosch to a system integrator (“Customer”) of the Bosch software product (the “Software”). The provision of Maintenance Services under the Agreement is subject to and conditioned on the terms of this Supplement.
SERVICE LEVEL AGREEMENTService Level Agreement • December 15th, 2023
Issue Date Comment Author v0.1 20/03/2020 Initial SLA draft Enol Fernández v0.2 13/05/2020 Extended SLA with the CETA-GRID OLA Giuseppe La Rocca v0.3 05/05/2021 Extended agreement with the Customer Giuseppe La Rocca v0.4 21/06/2021 Move resources from IISAS-GPUCloud to IISAS-FedCloud. Giuseppe La Rocca
WKU Environmental Services Service Level Agreement – Potter HallService Level Agreement • March 8th, 2017
The Environmental Services Department has been established to provide custodial services in all University academic, general administrative, and maintenance facilities.
With Revision Log and Explanatory NotesService Level Agreement • January 12th, 2023 • California
Version Date Description 1.0 1 May 2015 From internal document v2.6 (30 April 2015)- Added Revision Log and Explanatory Notes- Added DRAFT watermark- Otherwise unchanged. 2.0 5 August 2015 From v1.0 (1 May 2015)- Incorporated public comments up to 14 June 2015- Updated Explanatory Notes 3.0 30 October2015 From v2.0 (5 August 2015)- Incorporated public comments up to 31 August 2015- Incorporated edits to operational portions of the SLA after informational meetings with ICANN staff 4.0 23 February2016 From 3.0 (30 October 2015)- Updated based on feedback received from ICANN lawyers on 19 February 2016 5.0 15 March From 4.0 (15 March 2015)- Updated following discussions with ICANN staff and lawyers on 10 March 2016
SERVICE LEVEL AGREEMENTService Level Agreement • May 25th, 2024
Issue Date Comment Author FINAL 01/04/2021 Agreed SLA with the customer Giuseppe La RoccaYin Chen v0.2 07/01/2022 Updated SLA template (v3.18) and the Customer Contact (Arnoud Gingold).Added Check-in service. Giuseppe La Rocca
SERVICE LEVEL AGREEMENTService Level Agreement • June 12th, 2018
The purpose of this Service Level Agreement (SLA) is to describe the key services to be provided and the quality standards we have agreed in terms of service delivery.
Ethernet Switched E-LINE + Service Level AgreementService Level Agreement • June 8th, 2021
SERVICE LEVEL AGREEMENTService Level Agreement • January 30th, 2024
the Services (as defined below) (“You”) governs the use of the Cloud Voice Services under the terms of the Master Service Agreement (the “MSA”) between Company and customer (“You”) and the relevant product Schedules between Company and You and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts and only if You recieve the relevant Cloud Voice Services pursuant to an applicable product Schedule. Company may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.
NAVER CLOUD PLATFORM Ncloud Kubernetes Service Level AgreementService Level Agreement • November 15th, 2023
This Ncloud Kubernetes Service Level Agreement (this “SLA”) applies separately to each account using the Ncloud Kubernetes Service (the “Service”). This SLA forms a part of the Service Terms and Conditions and the matters not stipulated herein shall be subject to the Service Terms and Conditions, and in the event of a conflict between the terms of this SLA and the terms of the Service Terms and Conditions, the terms and conditions of this SLA shall take precedence.
Arts and Sciences Financial Service Center Service Level Agreement and ExpectationsService Level Agreement • November 30th, 2020
The following Service Level Agreement (SLA) details the support provided to Baker Residential Academic Program by the Financial Service Center
Host Europe Service Level AgreementService Level Agreement • April 14th, 2022
This Service Level Agreement (SLA) is provided in English for your convenience. Please note that in case of a dispute or discrepancy between the German SLA and the English translation, the German version shall prevail.
NAVER CLOUD PLATFORM HEaaN Homomorphic Analytics Service Level AgreementService Level Agreement • December 12th, 2022
This HEaaN Homomorphic Analytics Service Level Agreement (this “SLA”) applies separately to each account using the HEaaN Homomorphic Analytics Service (the “Service”). This SLA forms a part of the Service Terms and Conditions and the matters not stipulated herein shall be subject to the Service Terms and Conditions, and in the event of a conflict between the terms of this SLA and the terms of the Service Terms and Conditions, the terms and conditions of this SLA shall take precedence.
Big Kirk Hallam c/o Kirk Hallam Community Academy Godfrey Drive, Kirk Hallam, Ilkeston, Derbyshire DE7 4HH Email: Su.BigKH@aol.comService Level Agreement • November 21st, 2023
The purpose of this Service Level Agreement (SLA) is to describe the key services to be provided and the quality standards we have agreed in terms of service delivery.
SERVICE LEVEL AGREEMENTService Level Agreement • August 17th, 2023
Customer GEO-DAB/vo.geoss.eu Service Provider EGI Foundation First day of service delivery 01/12/2018 Last day of service delivery 01/12/2021 Status FINAL Agreement finalization date 17/12/2018 SLA link https://documents.egi.eu/document/3406 OLA Link https://documents.egi.eu/document/3406
Services Level Agreement Delegation of Environmental ServicesService Level Agreement • September 23rd, 2011
DUMONT TELEPHONE COMPANY SERVICE AGREEMENTService Level Agreement • November 8th, 2023 • Iowa
Service Level Agreement for Clinical School Recruitment TeamService Level Agreement • April 3rd, 2017
This SLA defines how the Recruitment Team is supporting and working in conjunction with School departments. The role, structure and duties of the Recruitment Team are first defined and then the responsibilities of the Recruitment Team and School departments are described.
TRADE PARTNER SERVICE LEVEL AGREEMENTService Level Agreement • March 12th, 2020
Data Publisher wishes to enter into a Service Level Agreement (“SLA”) with GS1 pursuant to which GS1 shall grant DP access to and use of the DATAnet.za System for global data synchronization.
SERVICE LEVEL AGREEMENT TO ENABLE COMMUNITY PHARMACISTS IN SHEFFIELD CLINICAL COMMISSIONING GROUP TO SUPPLY NICOTINE REPLACEMENT THERAPY AND VARENICLINE TO CLIENTS OF SHEFFIELD SMOKE FREE SERVICEService Level Agreement • August 28th, 2020
PREPARED BY: Sheffield Smoke Free Service (soon to be called Yorkshire Smokefree (Sheffield) on behalf of The South West Yorkshire Partnership NHS Foundation Trust
SERVICE LEVEL AGREEMENTService Level Agreement • November 14th, 2024
SERVICE LEVEL AGREEMENTService Level Agreement • August 3rd, 2021 • England and Wales
(1)The Service Provider is engaged in the business of providing services in relation to the healthcare sector and has reasonable skill, knowledge, qualifications and experience in that field.
Ethernet Switched E-LAN + Service Level AgreementService Level Agreement • April 27th, 2021
AGREEMENT FOR THE PROVISION OF SUPPORT SERVICESService Level Agreement • January 14th, 2021
THIS AGREEMENT is made the [27th] of [January] two thousand and twenty one BETWEEN DURHAM COUNTY COUNCIL (“the Council”) and CENTRAL DURHAM
SERVICE LEVEL AGREEMENT FOR PRIVATE CLOUD EDITION SERVICES AND TAILORED OPTION SERVICESService Level Agreement • February 17th, 2023
This Service Level Agreement for RISE with SAP S/4HANA Cloud, private edition (formerly, SAP S/4HANA, private cloud edition); SAP ERP, private cloud edition (collectively, “Private Cloud Edition Services”); RISE with SAP S/4HANA Cloud, private edition, tailored option; and SAP ERP, private cloud edition, tailored option (collectively, “Tailored Option Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for Private Cloud Edition Services, Tailored Option Services, and Server Provisioning to which Customer has subscribed in an Order Form with SAP.
AGREEMENT FOR THE PROVISION OF SUPPORT SERVICESService Level Agreement • January 20th, 2020
THIS AGREEMENT is made the [28th] of [January] two thousand and twenty BETWEEN DURHAM COUNTY COUNCIL (“the Council”) and MOUNTSETT
NEC UNIVERGE BLUE® SHAREService Level Agreement • February 2nd, 2021
This Service Level Agreement (this “SLA”) governs the use of the NEC UNIVERGE BLUE® SHARE service under the terms of the Master Service Agreement (the “MSA”) between NEC Australia Pty Ltd or the reseller of Services from which the applicable Service has been purchased (“Company”) and customer ( “ You”) and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts. Company may update, amend, modify or supplement this SLA from time to time. The terms and conditions of this SLA are applicable to the SHARE service only, and “Service” or “Services” as used in this SLA refers only to the SHARE service.
Global Private IP Service Level AgreementService Level Agreement • August 24th, 2015
EGI Pay4Use VO SERVICE LEVEL AGREEMENTService Level Agreement • May 30th, 2024
Issue Date Comment Author FINAL 13/10/2020 Agreed SLA with the Customer Elisa Cauhé Enol Fernandez,Giuseppe La Rocca v0.2 03/01/2022 Updated host of the Component Provider and the new Project Coordinator.Updated Sections 7 and 8. Giuseppe La Rocca v0.3 03/02/2022 Increased resources to run Spark on top of the cluster: 36 vCPU cores and 32GB of RAM Giuseppe La Rocca v0.4 16/05/2022 Increased amount of allocated vCPU by 30%(from 104 to 136 vCPUs) Sebastian Luna-Valero
Service Level Agreement for University FacilitiesService Level Agreement • October 13th, 2021
• Services and Funding Sources exhibit, which identifies the baseline services that will be funded by the fiscal year 2022 facilities management cost allocation, and those agreed upon optional services that, if requested by customers, will be charged back to their organizations;
