Common use of Warranty Clause in Contracts

Warranty. For the event of non-performance or inadequate performance, the Customer shall have a warranty claim. The Customer hereby agrees that, instead of the Customer’s claim to contract cancellation or price reduction, the Tour Operator shall provide services free from deficiencies, or shall rectify the inadequate services, within a reasonable period. Redress may be provided by remedying all deficiencies or by providing a substitute service that is of equal or higher value and meets with the Customer’s explicit consent.