Critical Service Level definition

Critical Service Level means those Service Levels that are assigned a Weighting Factor and for which a Service Level Credit is payable in the event of a Critical Service Level Failure. Critical Service Levels are designated by Health Net in accordance with Section 5.3 of this Schedule B.

Critical Service Level means those Service Levels that are expressly identified as “Critical Service Levels” in an Annual Statement of Work.

Critical Service Level means a Service Level listed in Appendix 3-A which has Service Credits allocated to it. Customer Applicable Regulations means (i) Relevant Laws which are in force from time to time during the Term, including any amendments to any or all of them, and which apply to the Customer and the Customer Group and/or their use of or receipt of the Services but which in each case are not Service Provider Applicable Regulations; and (ii) those things deemed to be Customer Applicable Regulations pursuant to the definition of Service Provider Applicable Regulations.

Examples of Critical Service Level in a sentence

• If Critical Service Level Failure is required, populate the specific instances which shall constitute Critical Service Level Failure.

• The Supplier: agrees that the application of Clause 14.2 is commercially justifiable where a Critical Service Level Failure occurs; and acknowledges that it has taken legal advice on the application of Clause 14.2 and has had the opportunity to price for that risk when calculating the Call Off Contract Charges.

• Critical Service Level Means any Service Level designated as "critical" by DIR, and with respect to which DIR may become entitled to receive Service Level Credits as a result of Service Provider's failure to satisfy the associated Service Level standards.

• The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 of Part B of this Call Off Schedule 6 above.

• This Clause 14 shall apply if the Customer has specified both Service Credits and Critical Service Level Failure in the Call Off Order Form.

More Definitions of Critical Service Level

Critical Service Level means any Service Level identified in Exhibit 2 or a Change Order as a Critical Service Level.

Critical Service Level means each Service Level designated as “Critical” in Exhibit A.

Critical Service Level or “CSL” means those Service Levels that are (i) assigned a Weighting Factor for Print Production Services or a Weighting Factor for Plastics Production Services; or (ii) are so designated as “Critical” in Exhibit B-1 even in the absence of an assigned Weighting Factor for Print Production Services or a Weighting Factor for Plastics Production Services, for which a Service Level Credit is payable in the event of a Critical Service Level Default, and are designated by RCSI in accordance with Section 5.2 of this Schedule B.

Critical Service Level. Has the meaning set forth in Section 2.1(c) of Schedule B to the Terms and Conditions Schedule B

Critical Service Level has the meaning given in Section 1 of Exhibit B.

Critical Service Level has the meaning given in Section 6.2.

Critical Service Level means a Service Level designated as such in Appendix 3-A to which the provisions of paragraph 6 of Schedule 3 (Service Levels and Service Credits) apply. Customer Data means information regarding or relating to the Customer or the Customer Group that is provided to the Service Provider pursuant to this Agreement.