Critical Service Levels definition

Critical Service Levels means those Service Levels identified as such in the attachments to Schedule 2, Exhibit C or as otherwise agreed between the Parties from time to time;

Critical Service Levels means the service levels and standards of operations set forth in Schedule B that are essential for Pathnet to provide reliable, error free traffic to IXCs or other customers for capacity.

Critical Service Levels shall have the meaning provided in Schedule B.

Examples of Critical Service Levels in a sentence

• Customer’s failure to perform these obligations as required shall excuse any failure of EVERTEC to achieve these Critical Service Levels.

• EVERTEC’s obligations to achieve these Critical Service Levels are subject to Customer’s performance of the following obligations.

• Tools for new Critical Service Levels will be implemented according to the Change Control Procedures.

• The monthly reports shall describe any failure to meet Critical Service Levels and Key Measurements for the month.

• DIR shall modify the Service Level Credit Allocation Percentages for two or more of the Critical Service Levels within the Performance Category such that the sum of the Service Level Credit Allocation Percentages for all Critical Service Levels is less than or equal to one hundred percent (100%).

More Definitions of Critical Service Levels

Critical Service Levels shall have the meaning provided in Section 9.3.

Critical Service Levels shall have the meaning given to it in Clause 3.6 and are set out in Schedule 2 to this Agreement.

Critical Service Levels are those service level measurements for each Incident defined in Appendix A, Section 1 or subsequently defined pursuant to Section [1.7] (ADDITIONS, MODIFICATIONS AND DELETIONS OF CRITICAL SERVICE LEVELS) for which Service Level Credits are payable in accordance with this Exhibit C.

Critical Service Levels has the meaning giving in Section 8.2(a) of the Main Body of the Agreement and shall mean those Service Levels set forth in Exhibit B-2 for which Service Level Credits may be allocated.

Critical Service Levels mean those legally binding minimum service levels agreed between the Parties pursuant to Clause 4.4 and as amended from time to time pursuant to the Change Control Procedures;

Critical Service Levels means the Critical Service Levels designated as such in Schedule A, Attachment B. “Customer Data” means all Confidential Information of Customer as well as all data and information (including data relating to the transactions reflected in this Agreement and databases) (i) submitted to ACS by Customer, (ii) obtained, maintained, developed or produced by ACS or ACS Agents in connection with the Services and/or this Agreement or (iii) to which ACS or ACS Agents have access in connection with the provision of the Services, including, but not limited to, in (i), (ii) and (iii) above, information relating to Customer’s customers, employees, third party vendors, technology, operations, facilities, financials, consumer markets, products, capacities, systems, procedures, security practices, research development, business affairs and finances, and excluding in (i), (ii, and (iii) above any ACS Software, ACS Materials and ACS’ Confidential Information. “Customer Facilities” will have the meaning set forth in Section 4.2.

Critical Service Levels means the Service Levels designated as such in the applicable Statement of Work.