Customer Service Plan definition

Customer Service Plan means the provisioning and fault management support processes and escalation paths as may be published and varied by us from time to time.
Customer Service Plan means a document containing details of the contacts for the support of the Service;
Customer Service Plan a document containing details of individuals, addresses and telephone numbers for the purposes of ordering or maintenance of the services provided under this Agreement;

Examples of Customer Service Plan in a sentence

  • An employee may, however, administer first aid at his/her discretion when the situation so demands.

  • The Customer Service Plan shall contain current and up-to-date details of the points of contact within the Customer’s and BT’s organisations for security, service, health and safety and quality of work.

  • KCOM will send advice of the Access Charge Change Notice to the CP Billing Contact, as supplied in the Customer Service Plan.

  • The details of those arrangements which should operate and be available at all times should be included in the Customer Service Plan and kept up-to-date.

  • KCOM will only accept Orders placed by the CP Order Correspondence Contact(s) named in the Customer Service Plan and KCOM shall only address incidents raised by the CP Operational Contact(s) set out in the Customer Service Plan.


More Definitions of Customer Service Plan

Customer Service Plan means a document containing details of the contacts for the support of the Service; “Data Protection Legislation” collectively (i) the GDPR and (ii) the Data Protection Act and (iii) any Applicable Laws and any binding guidance issued by a Supervisory Authority relating to the Processing of Personal Data and/or the protection of an individual’s privacy;
Customer Service Plan means the document forming part of the Service Operations Manual containing details of individuals, addresses and telephone numbers for the ordering, maintenance and support of the Services provided pursuant to this Agreement;
Customer Service Plan means the document(s) containing details of the contacts for the maintenance and support of the Service;
Customer Service Plan means a document containing details of individuals, addresses and telephone numbers for ordering or maintenance of the Services provided pursuant to this Agreement;
Customer Service Plan means the Commsworld service plan which outlines how we manage our
Customer Service Plan means the Commsworld service plan which outlines how we manage our customers service(s);
Customer Service Plan a document containing details of individuals, addresses and telephone “Customer System” any Customer owned computer, application or such other systems as may be