Customer Service Standards definition

Customer Service Standards means the service levels to which the Services are to be supplied by the Contractor as set out in Schedule 2] and which shall include the Specification Customer Service Standards and the Tender Customer Service Standards.
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Customer Service Standards. The standards for customer service as set forth in Exhibit B.
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Customer Service Standards means the level of type of service customarily received by the customers of the Systems, as set forth on Appendix F.
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Examples of Customer Service Standards in a sentence

  • F9.1 The Authority shall monitor the Contractor’s performance in supplying the Services in accordance with the provisions of Schedule 2 (Minimum Performance Levels and Customer Service Standards), Schedule 3 (Monitoring and Information Requirements) and the Provider Guidance or such other requirements as notified by the Authority to the Contractor from time to time.

  • If the Authority elects to make changes to the Customer Service Standards (CSS) the Authority shall notify the Supplier in writing two (2) months prior to such changes becoming effective and shall confirm any Management Information requirements in respect of such changed Customer Service Standards (CSS).

  • B4.1 The Supplier shall ensure that, at all times from the Effective Date, the Services are supplied in such a manner as to meet or exceed the Customer Service Standards (CSS) as calculated by the Authority and as set out in paragraph 1.13 of Schedule 2.1.

  • B15.1 The Contractor shall ensure that, at all times from the Commencement Date, the Services are supplied in such a manner as to meet or exceed (a) the RNOs as calculated by the Authority from the tMPLs set out in paragraph 1 of Schedule 2; and (b) the Customer Service Standards set out in paragraph 2 of Schedule 2.


More Definitions of Customer Service Standards

Customer Service Standards has the meaning given to it in Section 2.4.2(c).
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Customer Service Standards means those standards governing customer service which are prescribed by the FCC and may be enforced by the franchising authority.
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Customer Service Standards has the meaning set forth in Section 4.1.
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Customer Service Standards means the customer service performance standards to which ▇▇▇.▇▇▇ shall adhere in operating the Canadian E-Commerce Service hereunder, as set out in detail in Schedule "C" to this Agreement;
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Customer Service Standards means the Customer Service Standards adopted by the Town pursuant to Section 6.1.
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Customer Service Standards means FCC, National Cable Television Association, or successor organization, and standards adopted by the County, which govern the manner in which the Grantee interacts with the public and its customers.
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Customer Service Standards means the agreed upon service standards set forth in Exhibit A of this Agreement applicable to the sale, service and administration of the Vanliner Products by the Vanliner Companies to the Van Lines Agents.
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