Down time definition

Down time means the time period when specified services with specified technical and service standards are not available to user(s).
Down time means the time period when specified services with specified technical and service standards are not available to user(s). More details below.
Down time means any period of time where the Cloud Platform is not Available.

Examples of Down time in a sentence

  • Where a single incident of Down Time affects MVP Services and any other Services provided by RingCentral and covered under a separate service level agreement executed between the parties, resulting in Service Credits under both agreements, Customer is entitled to claim Service Credits under one of the agreements, but not for both.

  • Service Availability = [ 1 – ((number of minutes of Down Time x number of impacted users) / (total number users x total number of minutes in a calendar month))] x 100 Availability shall be rounded to nearest hundredth of a percent in determining the applicable credit.

  • Service Availability = [ 1 – ((number of minutes of Down Time x number of Impacted Users) / (total number users x total number of minutes in a calendar month))] x 100 Availability shall be rounded to nearest thousandth of a percent in determining the applicable credit.


More Definitions of Down time

Down time means the period of time when the entire school is closed.
Down time means, with respect to a solvent cleaning machine, the period when a solvent cleaning machine is not cleaning parts and the sump heating coils, if present, are turned off.
Down time. The Contractor must credit the reporting Authorized User for any service "downtime" experienced during the monthly billing cycle. “Credit must be issued when “downtime” exceeds the Mean Time To Respond/Repair (MTTR) as defined in Section IX.1.1.1” In addition, credit must be issued when a particular network service experiences “downtime” on more than one occasion during the monthly billing cycle. Bidders must state the percentage or rate of compensation to be applied for circuit downtime based on the services contracted. X
Down time is an unscheduled period during which the Contact Centre Services on the RingCentral Network are interrupted and not usable, except that Down Time does not include unavailability or interruptions due to (1) acts or omissions of Customer; (2) an event of a Force Majeure; or (3) Customer’s breach of the Agreement.
Down time means the period when the system is not available due to a problem in the system and shall be the interval between the time of reporting of failure to the time of completion of repair. Down Time is the sum of response time and restoration.
Down time means a period of time (or aggregated periods of time) during which a production line is not able to operate or during which the production line runs at reduced capacity.
Down time has the meaning set out in Appendix 4C [Plant Services];