Excluded Minutes means the period of any outage that is attributed to one or more of the SLA Credit Exclusions (detailed in clause 3.2 and 3.3) during a Measurement Period. “Measurement Period” means the month in which the Claimed Outage occurred. “Verified Outage” means a Claimed Outage for a service that has been verified by us.
Excluded Minutes means the minutes that the Covered Service is not Available caused by one or more of the following:
Excluded Minutes means when the Cloud Service is not available because of (a) a Force Majeure Event; (b) general Internet connectivity issues; (c) equipment or software made available by anyone other than Provider and that is not within Provider’s reasonable control; or (d) Customer’s use of the Cloud Service in a manner not authorized by the Agreement.
Examples of Excluded Minutes in a sentence
If Provider can verify Cloud Service unavailability in its internal monitoring systems and the disruption does not qualify as Excluded Minutes or Scheduled Downtime, Provider will calculate and issue the applicable Service Credit on Customer's account to apply towards a future invoice.
More Definitions of Excluded Minutes
Excluded Minutes means the minutes that the Covered Services are not Available caused by one or more of the following:
Excluded Minutes means any minutes during the applicable calendar month when a Service is not fully available due to scheduled routine maintenance. CUSTOMER is to be notified of scheduled maintenance for each contract year at least thirty (30) days in advance. In no event may Excluded Minutes exceed five (5) hours per month. For the avoidance of doubt, lack of Service Availability other than during scheduled routine maintenance does not constitute Excluded Minutes.
Excluded Minutes means the period of any outage (measured in minutes) in the Measurement Period due a Service Level Credit Exclusion.
Excluded Minutes means the minutes that the Alteryx Cloud Services are not Available caused by any of the following:
Excluded Minutes. The minutes during the Calendar Month when the Optimizely Service is not Available to the Customer due to one or more of the exclusions
Excluded Minutes means the period of any downtime that is attributed to one or more of the Service Level Exclusions as specified in section 3.