Excused Downtime means the number of minutes in the Charging Period that the LSP is unavailable due to:
Excused Downtime means: (a) Maintenance Time of up to two hours per month; and (b) any time the Subscription Service is not Available due to circumstances beyond ServiceNow’s control, including modifications of the Subscription Service by any person other than ServiceNow or a person acting at ServiceNow’s direction, a Force Majeure Event, general Internet outages, failure of Customer’s infrastructure or connectivity (including direct connectivity and virtual private network (“VPN”) connectivity to the Subscription Service), computer and telecommunications failures and delays, and network intrusions or denial-of-service or other criminal attacks.
Excused Downtime means the number of minutes in the Charging Period, rounded to the nearest minute that the link state of Customer’s Port is ‘down’ due to:
Examples of Excused Downtime in a sentence
The availability of the production environment(s) of the Services will be 99.5% of each calendar quarter, excluding Excused Downtime.
More Definitions of Excused Downtime
Excused Downtime means any period of unavailability or inoperability caused by a Force Majeure Event.
Excused Downtime means any and all of the following:
Excused Downtime means the number of minutes in the Charging Period, rounded to the nearest minute that the link state of Customer’s MCR is ‘down’ due to:
Excused Downtime means (i) Downtime during a Scheduled Maintenance Window, and (ii) any other period during which any particular equipment, software, system, function or service is not Available For Use (x) of which Bank or Retailer, as applicable, has approved, such approval not to be unreasonably withheld, (y) which Bank or Retailer, as applicable, has excused, or (z) which are outages due to matters outside of Green Dot’s or Bank’s, as applicable, Span of Control.
Excused Downtime means any downtime that is Maintenance Downtime or Emergency Downtime.
Excused Downtime means the number of minutes in the Charging Period, rounded to the nearest minute that the operational state of Customer’s MVE is ‘down’ due to: