Excused Downtime definition
Excused Downtime means the number of minutes in the Charging Period that the LSP is unavailable due to:
Excused Downtime means: (a) Maintenance Time of up to two hours per month; and (b) any time the Subscription Service is not Available due to circumstances beyond ServiceNow’s control, including modifications of the Subscription Service by any person other than ServiceNow or a person acting at ServiceNow’s direction, a Force Majeure Event, general Internet outages, failure of Customer’s infrastructure or connectivity (including direct connectivity and virtual private network (“VPN”) connectivity to the Subscription Service), computer and telecommunications failures and delays, and network intrusions or denial-of-service or other criminal attacks.
Excused Downtime means the number of minutes in the Charging Period, rounded to the nearest minute that the link state of Customer’s Port is ‘down’ due to:
Examples of Excused Downtime in a sentence
Unplanned Downtime in a calendar month is expressed as a percentage calculated as follows: Unplanned Downtime (%) = (Downtime (in minutes) - (Planned Downtime (in minutes) + Excused Downtime (in minutes))) + Total number of minutes In the calendar month.
More Definitions of Excused Downtime
Excused Downtime means any period of unavailability or inoperability caused by a Force Majeure Event.
Excused Downtime means the number of minutes in the Charging Period, rounded to the nearest minute
Excused Downtime means any and all of the following:
Excused Downtime means the number of minutes in the Charging Period, rounded to the nearest minute that the link state of Customer’s MCR is ‘down’ due to:
Excused Downtime means where the Cloud Service is not Available due to or resulting from (i) Maintenance; (ii) a force majeure event or other event or factors beyond Riverbed’s control, including acts of God, riots, war, terrorism, governmental action, strikes (other than one involving Riverbed’s employees), fires, floods, earthquakes and natural disasters; (iii) Internet access or related problems beyond the demarcation point of the facility Riverbed uses to host the Cloud Service; (iv) any actions or inactions of Customer or its subcontractors; (v) Customer’s equipment, software or other technology and/or third party equipment, software or other technology (other than third party equipment, software or other technology within Riverbed’s reasonable control); (vi) during the period of the initial setup of the Cloud Service; or (vii) Riverbed’s suspension or termination of Customer’s right to access and use the Cloud Service in accordance with the Agreement.
Excused Downtime means: (i) Maintenance Time of up to four (4) hours per month; and (ii) any time the Subscription Service is not Available due to circumstances beyond MobiChord’s control, including without limitation modifications of the Subscription Service by any person other than MobiChord or a person acting at MobiChord’s direction, a Force Majeure Event, general Internet outages, failure of Customer’s infrastructure or connectivity (including without limitation, direct connectivity and virtual private network (VPN) connectivity to the Subscription Service), computer and telecommunications failures and delays, and network Intrusions or denial-of-service or other criminal attacks.
Excused Downtime means (i) Downtime during a Scheduled Maintenance Window, and (ii) any other period during which any particular equipment, software, system, function or service is not Available For Use (x) of which Bank or Retailer, as applicable, has approved, such approval not to be unreasonably withheld, (y) which Bank or Retailer, as applicable, has excused, or (z) which are outages due to matters outside of Green Dot’s or Bank’s, as applicable, Span of Control.