Key Measurements definition
Examples of Key Measurements in a sentence
DIR may delete Critical Service Levels or Key Measurements by sending written notice in accordance with Section 4 herein.
The monthly reports shall describe any failure to meet Critical Service Levels and Key Measurements for the month.
The Service Provider's monthly performance reports are due by the 20th day of each month and shall include a set of soft-copy reports such that DIR is able to verify the Service Provider's performance and compliance with the Critical Service Levels, Key Measurements, Recurring Deliverables and One Time Deliverables (for purposes of clarity, with respect to One Time Deliverables, such reporting is only required until all One Time Deliverables are received and approved by DIR).
DIR may add, modify or delete Critical Service Levels or Key Measurements as described below by sending written notice in accordance with Section 4 above.
As of the Effective Date, the measuring tools and methodologies set forth in Attachment 3-B represent acceptable measuring tools and methodologies for the Critical Service Levels and Key Measurements designated.