{"component": "definition", "props": {"groups": [{"size": 5, "snippet": "means a web service that allows Participants of mental health services and their 36 families to communicate with mentors in real time, via a provider\u2019s website, to receive support, share 37 concerns, and connect to resources available in the community.", "snippet_links": [{"key": "web-service", "type": "definition", "offset": [8, 19]}, {"key": "services-and", "type": "clause", "offset": [62, 74]}, {"key": "to-receive", "type": "definition", "offset": [161, 171]}, {"key": "resources-available", "type": "clause", "offset": [215, 234]}, {"key": "in-the-community", "type": "definition", "offset": [235, 251]}], "samples": [{"hash": "jwoAh7E4T3L", "uri": "/contracts/jwoAh7E4T3L#live-chat", "label": "Contract for Provision of Services", "score": 28.233182969, "published": true}, {"hash": "g5pXhX0KupK", "uri": "/contracts/g5pXhX0KupK#live-chat", "label": "Agreement for Provision of Services", "score": 27.0309682821, "published": true}, {"hash": "aXHMX8szV4V", "uri": "/contracts/aXHMX8szV4V#live-chat", "label": "Agreement for Provision of Warmline Services", "score": 27.0121873023, "published": true}], "hash": "5464aeb443b24b436ff3a733dc6d617f", "id": 1}, {"size": 3, "snippet": "is Qlik\u2019s online chat feature that enables Customers to directly message and communicate with Qlik\u2019s representatives.", "snippet_links": [], "samples": [{"hash": "ej0fP8pdskj", "uri": "/contracts/ej0fP8pdskj#live-chat", "label": "Service Level Agreement", "score": 28.1334702259, "published": true}, {"hash": "gdwVl1ZUycp", "uri": "/contracts/gdwVl1ZUycp#live-chat", "label": "Service Level Agreement", "score": 27.4654346338, "published": true}], "hash": "2f9456de092bf77381e3a5a9ababb8bd", "id": 2}, {"size": 2, "snippet": "Chat with a Representative (8:00am to 5:30pm, ET, Monday-Friday) From time to time, items shipped may be damaged, lost, missing pieces, etc. In these situations, we are happy to replace items for issues that are of no fault of yours up to 180 days from date of purchase. 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These Terms of Use govern your access to and use of Live Chat and contain important information about how Hang Seng Bank Limited (\u201cHang Seng\u201d or \u201cWe\u201d), a company incorporated in the Hong Kong Special Administrative Region (\u201cHong Kong\u201d) having its registered office at \u2587\u2587 \u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587, \u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587 and LivePerson may access and use account and/or personal information about the Customer for the purpose of providing this service. 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By using the Live Chat, you agree that you will comply with the rules, representations, and warranties regarding transmission set forth in Section 11 below. 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