Major Outage definition
Major Outage means the cessation of operation of a System or System Element caused by a Defect or Deficiency attributable solely to Vendor, which has a material adverse impact on Owner's ability to operate or maintain such System, render bill▇▇▇▇ ▇▇ Owner's subscribers, or which causes a material interruption in Owner's ability to continue to furnish or offer service functionalities and features to such subscribers. In addition, the following capacity and/or coverage impairment conditions shall be considered a "Major Outage":
Major Outage is defined as no DIRECTV service being available within at least 5 Inhabitable Units or at all Inhabitable Units in the Operator-Acquired Property such that all DIRECTV receivers either in the 5 Inhabitable Units or at the Operator-Acquired Property are searching for satellite. If a Major Outage is reported (this can be reported either by the Operator-Acquired Property representative or deemed reported if 5 or more individual subscriber service calls are received by DIRECTV from a single Operator-Acquired Property within 60 minutes) during the business hours of 8:00 am – 6:30 pm (local time), Operator will log the Major Outage report and the local Operator office will contact the Operator-Acquired Property representative (or individual reporters) within two (2) hours of the Major Outage report to schedule an on-site visit or other repair procedure, and the Major Outage shall be resolved within 24 hours of the Major Outage being reported, including Sundays and holidays. If a Major Outage is reported outside the business hours of 8 a.m. – 6:30 p.m. (local time), Operator will log the outage report and the local Operator office will contact the Operator-Acquired Property representative (or individual reporters) the following morning by 9 am (local time) to schedule an on-site visit or other repair procedure, and the Major Outage shall be resolved within 24 hours of the Major Outage being reported, including Sundays and holidays.
Major Outage means, subject to the exclusions in 3.2 below, a time during which all authorized Users are unable to use a component or function listed in Section 1 above.
Examples of Major Outage in a sentence
If Customer fails to notify Vyve within thirty (30) days of the third Major Outage of its intent to terminate, then Customer shall be deemed to have waived its right to terminate the Agreement under this Section 3.5 until the occurrence of a subsequent Major Outage, if any.
In the event a Major Outage occurs during any Extension Period, the Initial Period shall be further extended by an additional period of [*].
If it is not possible to reroute traffic in this way immediately, the outage is a Major Outage.
Owner shall issue a Certificate of Final Acceptance not later than the end of the Initial Period (as extended) after receipt of notice of Vendor that it corrected the problem giving rise to the Major Outage or Major Outages.
For purposes of this Agreement, if a Major Outage is not cured within the initial [*] period provided for in Section 6(b), each additional [*] period during which such Major Outage is not cured shall count as an additional Major Outage for purposes of this Section 15(b).
More Definitions of Major Outage
Major Outage means an outage that affects a significant customer base within the geographic area and lasts longer than two (2) hours or any island-wide blackout;
Major Outage means an unplanned adverse impact to a telecommunications network used to supply carriage services to end users that:
Major Outage means an outage which affects a significant customer base within the geographic area and lasts longer than two (2) hours or any island-wide black out.
Major Outage means a single event of an Outage that generates at least ten (10) Measured Trouble Tickets, or such Outage that the Parties mutually agree as a "Major Outage."
Major Outage means a malfunction consisting of one or more of the following conditions:
A. For all equipment:
(1) Complete failure of the system or network, meaning no incoming or outgoing communications or connectivity to or from Customer's premise;
(2) No internal communications or functionality within the system;
(3) Severe loss of network operation or severely impaired network performance for a sustained period of time;
B. For Voice Equipment:
(1) Inoperative attendant console;
(2) Inoperative applications server, such as a voice messaging system or automatic call distribution (ACD) system;
(3) 20% of all telephones out of service; or
(4) 20% of all trunk circuits out of service.
Major Outage means the cessation of operation of a System or System ------------ Element caused by a Defect or Deficiency of the Products, excluding OEM Equipment (except MSC power equipment provided hereunder), attributable solely to Vendor or Vendor's failure to timely restore the operation of the System or System Element affected by the Major Outage in accordance with the Specifications that has a material adverse impact on Owner's ability to operate or maintain such System, render ▇▇▇▇▇▇▇▇ to Owner's subscribers, or that causes a material interruption in Owner's ability to continue to furnish or offer service functionalities and features to such subscribers. Except that on determining if the Defect or Deficiency is attributable solely to Vendor, any act or omission by Owner or any third party shall be disregarded if such act or omission, pursuant to the Specifications, should not have resulted in a material adverse effect on the System or System Element. In addition, the following capacity and/or coverage impairment conditions shall be considered a "Major Outage":
Major Outage means the simultaneous loss of service (i.e. total loss of signals on any cable of the Grantees subscriber network system) to five hundred (500) or more subscribers.