Examples of Minimum Service Levels in a sentence
If the Contractor fails to comply with its obligations under Clause B.14 (Minimum Performance Levels and Minimum Service Levels) and such default is capable of remedy, the Authority may not terminate the Contract without first operating the Performance Improvement Process as set out in this Clause B.15.
B14.1 The Contractor shall ensure that the Services meet or exceed the Minimum Performance Levels and the Minimum Service Levels at all times from the Commencement Date.
The Contractor shall ensure that the Services meet or exceed the Minimum Performance Levels and the Minimum Service Levels at all times from the Commencement Date as outlined in Appendix A, Schedule 3.
B14.2 The Authority shall monitor the Contractor’s performance in respect of each of the Minimum Performance Levels and the Minimum Service Levels in accordance with the provisions of this Clause B.14 and any other requirements notified by the Authority to the Contractor from time to time.
B14.3 The Performance Managers shall have regular meetings to monitor and review the performance of the Contract, the achievement of the Minimum Performance Levels, the achievement of the Minimum Service Levels and the provision of the Services.