Normal Support Hours definition

Normal Support Hours are 8:00 a.m. to 6:00 p.m. on Business Days in the time zone of the address for the Customer’s headquarters listed on the Agreement.

Normal Support Hours means the period on Monday through Friday between 09:00 a.m. to 5:00 p.m. U.K. local time (excluding public holidays in England);

Normal Support Hours are 8am to 6pm on business days in the time zone of the address for the Customer’s headquarters listed in the agreement. This includes all holidays except Christmas Day (December 25th) and New Year’s Day (January 1st).

Examples of Normal Support Hours in a sentence

• Service Requests To request support during Normal Support Hours, the following points of contact will be used: Business Support Team 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ Student Support Team 000-000-0000 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student-team/ Print Operations Team 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ Response Times NWRDC maintains a phone/e-mail support administrator during normal working hours.

• Datanet's response times during the Normal Support Hours (8.00am to 8:00pm, Monday to Friday) are as follows: You can call us on our support number 01252 813396 and expect a prompt answer and be able to speak to a Support Technician normally straight away and always within 1 hour.

• Initial Response Arapahoe County has a staffed service desk during Normal Support Hours.

• Oracle will make available Support Services access during Normal Support Hours for the Customer to report Incidents and receive assistance.

• Arapahoe County will make its best effort to respond within 2 hours during Normal Support Hours and 4 hours after hours.

More Definitions of Normal Support Hours

Normal Support Hours are 6:00 AM through 5:00 PM (Pacific Time), Monday through Friday, excluding statutory holidays. Critical Severity Available: 24 hours/day, 7 days/week, via special toll-free number in North America.

Normal Support Hours means between 0830 and 1730 on a Working Day.

Normal Support Hours the times set out in the E-Novations Global Support Information;

Normal Support Hours are 09:00 UTC to 00:00 UTC on Business Days. “Response Time” means the targeted time period within which Brightpearl will use commercially reasonable efforts to contact Client to acknowledge receipt of an Incident report and to engage an appropriately skilled support resource, commencing from the time that Brightpearl receives all required information as specified in Section 4.2. Response Times are measured during Normal Support Hours.

Normal Support Hours are 6:00 a.m. to 6:00 p.m. Pacific on Business Days.

Normal Support Hours are 8:00 a.m. to 6:00 p.m. Eastern Standard Time on Business Days.

Normal Support Hours are 8:00 a.m. to 6:00 p.m. on Business Days in Romania.