Problem Resolution means the use of reasonable commercial efforts to resolve the reported problem. These methods may include (but are not limited to): configuration changes, patches that fix an issue, replacing a failed hardware, reinstalling the software, etc.
Problem Resolution means verbal or written communications which seek to resolve concerns, complaints, service inadequacies, or issues identified by the client or members of the client's team, including the client's guardian, the OCA advocate for the client, a volunteer advocate for the client, or other persons interested in the welfare of the client.
Problem Resolution means a resolution to a Problem that (i) causes Software and/or Hardware to substantially conform with the Documentation; and/or, (ii) restores the service and operation of the System(s) without any material loss of functionality.
Examples of Problem Resolution in a sentence
Problem resolution If a party considers that an issue has arisen, it must notify the other party within 5 business days describing the issue and explaining its position in relation to the issue.
More Definitions of Problem Resolution
Problem Resolution means a resolution to a Problem that (i) causes Software and/or Hardware to substantially conform with the relevant Documentation; and/or, (ii) restores the service and operation of the Product without a material loss of functionality. Any Problem Resolution required hereunder will be delivered in Juniper Networks’ next regularly scheduled major Supported Release.
Problem Resolution means the analysis of the technical data to determine, at minimum, a short term resolution. Depending upon the analysis results, the response to Ordering Company may be in the form of technical advice, a procedure performed by Supplier support personnel, or a software product update. Technical questions or inquiries regarding the operation or use of the Product are also handled under this task.
Problem Resolution means identification of the root cause of an Error and object code fix, or new Update and supporting Documentation necessary to effectuate Error Correction.
Problem Resolution means the use of commercially reasonable efforts to correct a Problem.
Problem Resolution means verbal or written communications that seek to resolve concerns, complaints, service inadequacies, or issues the client or the client's team members identify, including the client's guardian, OCA advocate, volunteer advocate, or other persons interested in the client's welfare.
Problem Resolution means actions which involve the detection, analysis and correction of software Non-Conformities or Defects causing operational problems for users of the System. When resolving Problems, temporary fixes may be used to minimise Downtime and permanent modifications carried out later.
Problem Resolution means the process where: (a) HDS takes the initial lead in resolving the Problem, and opens a Case; (b) if HDS cannot resolve the Problem with the level(s) of support HDS must provide pursuant to this exhibit, HDS escalates the Problem to BlueArc; (c) BlueArc notifies HDS of the resolution; and (d) HDS closes the service request when the Problem is resolved to the End User’s satisfaction.