Product Support Services definition

Product Support Services means services provided by technical advisors of the Seller required to execute Seller’s Scope of Work set forth in Attachment 2 as it pertains to the act or supervision of unloading, installation, start-up, testing, commissioning and initial operation and maintenance of any of the Major Components, other Equipment, Base GE SCADA, Base Wind Farm Management System or any other Options (if selected by the Buyer).
Product Support Services means the support and maintenance services (which may be on a standard or premium basis) for the Product(s) detailed in the Service Charter and/or Product Order, which are to be provided by Capita to Customer and which shall form part of the Support Services.
Product Support Services is defined in Section 11.5.

Examples of Product Support Services in a sentence

  • Product Support Services will be available from 7:00 a.m. to 8:00 p.m. EST, Monday through Friday, except for national holidays and scheduled interruptions for maintenance or updates.

  • For Software licensed for a Perpetual Term, Fees associated with the Hosting Services and Product Support Services shall be billed separately on an annual basis, if applicable.

  • HMH shall provide Customer with prior notice of any increase in Fees for renewal of Hosting Services or Product Support Services.

  • Product Support Services shall include Software updates and point releases, telephone support, email support and web chat support.

  • For Software licensed for a Subscription Term, Hosting Services and Product Support Services are included within the subscription Fee.


More Definitions of Product Support Services

Product Support Services means the services described in Section 3(b).
Product Support Services means various forms of installation, maintenance and support for standard Products.
Product Support Services has the meaning specified in Section 6.3.
Product Support Services means any Services relating to the support of Products performed hereunder as described in the Purchase Order;
Product Support Services means services to assist you with efficient systems management usability and operational problems and account management. These services are further described in the attached services description form (Exhibit B).
Product Support Services means the combination of Referral Services, Sales Support Services and providing Tier One Support to the Customer and any End User during the term of any Service Order.
Product Support Services means the product support services provided by Reveal in relation to Supported Equipment in accordance with these Support Terms and which are available either as part of a Product Care Plan, on a pay-per-incident basis through a Reveal Repair Credits Plan or Pay-as-you-go Repair, or, through the purchase of On-site Support Services, but excluding the Out-of-scope Services;