Scheduled Availability Time definition

Scheduled Availability Time means twenty-four (24) hours a day, seven (7) days a week, excluding: (i) Excused Maintenance, (ii) any downtime due to defects caused by Customer, one of its vendors, third party connections, utilities, or equipment, or caused by other forces beyond the reasonable control of Ironclad (such as denial of service attacks, internet or third-party service outages or outages with respect to Customer’s network or internet access).

Scheduled Availability Time means 24 hours a day, 7 days a week, exclusive of the Uptime Exclusions above. Service Levels Service Credits <99.9% but greater than or equal to 99.0% 10% <99.0% 20%

Scheduled Availability Time means twenty-four (24) hours a day, seven (7) days a week, excluding:

Examples of Scheduled Availability Time in a sentence

• During the Term of the Agreement, Ironclad will use all commercially reasonable efforts to make the Application User Interface, REST API, and Activity API available and operational to the Customer for 99.5% of the Scheduled Availability Time (the “Target Uptime”), as tracked by each such measure on xxxxx://xxxxxx.xxxxxxxx.xxx/.

• Service Provider will use reasonable commercial efforts with the intent that Services will be available and operational to Customer for 99% of all Scheduled Availability Time.

• During the Term of the Agreement, Ironclad will use all commercially reasonable efforts to make the CLM Services available and operational to the Customer for 99.7% of the Scheduled Availability Time (the “Target Uptime”).

• During the Term of the Agreement, Ironclad will use all commercially reasonable efforts to make the Application User Interface, REST API, and Activity API available and operational to the Customer for 99.7% of the Scheduled Availability Time (the “CW Target Uptime”), as tracked by each such measure on xxxxx://xxxxxx.xxxxxxxx.xxx/.

• Time Gateway is Available to CLECs is equal to Scheduled Availability Time minus Outage Time.

More Definitions of Scheduled Availability Time

Scheduled Availability Time means 24 hours a day, 7 days a week, excluding (i) Scheduled Maintenance; (ii) Emergency Maintenance ; (iii) downtime due to acts of Licensee, its vendor(s), or any Third Party Services (as defined below), third party connections, utilities or equipment or (iv) downtime related to any other forces beyond the reasonable control of Licensor (such as internet outages, malicious attacks or outages with respect to Licensee’s network or internet access). General outages of which Licensor is aware will be posted on: xxxxxx.xxxxxxxxxxxxx.xxx

Scheduled Availability Time shall be defined as twenty-four (24) hours a day, seven (7) days a week, excluding: (i) scheduled maintenance downtime; (ii) maintenance downtime for critical Service issues; and (iii) any downtime due to defects caused by Customer, one of its vendors, third-party connections, utilities, or caused by other forces beyond the reasonable control of Jirav (such as internet outages or outages with respect to Customer’s network or internet access).

Scheduled Availability Time means 24 hours a day, 7 days a week, exclusive of the Uptime Exclusions above. Scheduled Availability Time excludes downtime as a result of (a) Customer exceeding subscribed service capacity, (b) misconfiguration or action that is of a non-standard nature, (c) integrations and use of unapproved third party products,

Scheduled Availability Time is 24 hours a day, 7 days a week; provided however, that the Service Level Uptime Commitment will exclude any and all unavailability due to the following types of events, which will not count toward calculating the Service Level Uptime Commitment: (i) Scheduled Maintenance (defined below); (ii) Emergency Maintenance (defined below); (iii) downtime due to acts of Customer, its vendor(s), and/or any third party with respect to computer hardware, software network infrastructure, connections, utilities, services or equipment not within Nametag’s sole control (or recommended by Nametag); (iv) use of the Services contrary to the terms of the Agreement and/or the Documentation; (v) overall Internet congestion, slowdown, or unavailability; (vi) downtime for Beta or other trial products;

Scheduled Availability Time means 24 hours a day, 7 days a week, excluding SLA Exclusions (as defined herein).

Scheduled Availability Time is 24 hours a day, 7 days a week; provided however, that the Service Level Uptime Commitment will exclude any and all unavailability due to the following types of events, which will not count toward calculating the Service Level Uptime Commitment: (i) Scheduled Maintenance (defined below); (ii) Emergency Maintenance (defined below); (iii) downtime due to acts of Customer, its vendor(s), and/or any third party with respect to computer hardware, software network infrastructure, connections, utilities, services or equipment not within Nametag’s sole control (or recommended by Nametag);

Scheduled Availability Time shall be defined as twenty-four (24) hours a day, seven (7) days a week, excluding: (a) scheduled maintenance, upgrades and repairs; (b) downtime due to acts of Customer or any third-party connections, utilities, or equipment; and (c) downtime related to any other forces beyond the reasonable control of Company (such as internet outages or outages with respect to Customer’s network or internet access). All scheduled maintenance will be conducted between the hours of 12:00 am EST and 5:00 am EST, provided that Company may, in its sole discretion, plan additional scheduled maintenance, which will be communicated to Customer (by email) at least twenty-four (24) hours in advance. Customer will use commercially reasonable efforts to minimize any disruption, inaccessibility or inoperability of the Services in connection with outages, whether scheduled or not.