Service Affecting Incident definition

Service Affecting Incident means any failure of Node4 service, which, in our reasonable opinion causes a loss of a customer’s service. In all such cases the service shall be deemed unavailable and the length of downtime recorded by Node4 from when the Incident is registered by Node4 and a Service Ticket allocated.
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Service Affecting Incident means any failure of Node4 service, which, in our reasonable opinion causes a loss of a customer’s service. In all such cases the service shall be deemed unavailable and
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Service Affecting Incident. Any incident or event on the KCOM Network which results in any problem or breakdown in the operation of the Service, any equipment or the network; “Service Credit” compensation which may be payable by KCOM to the CP in the event that KCOM’s delivery of the Services fails to achieve prescribed minimum standards, subject to certain exceptions, as further described and set out in the Service Standard;
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Examples of Service Affecting Incident in a sentence

  • In the event of an emergency or Service Affecting Incident such notice may be less than 24 hours.

  • In the event that We fail to meet the TTR for Service Affecting Incident, You have the right to claim service credits as detailed in Table 6.

  • No outgoing calls where service has been proven to be working over the BT line for indirect services will be a Service Affecting Incident.

  • In the event that a Service Affecting Incident or a Non-Service Affecting Incident is identified as being attributable to a third party (i.e. neither You nor Us) downtime shall not be included in Service Availability measurements.

  • Again, this would have a symbiotic effect of activating the park with patrons, while also benefiting from events like the regular Sunday gatherings.The 1900 Block.

  • The Service Desk will diagnose the problem as either a Service Affecting Incident or a Non- Service Affecting Incident and, if required, contact You for further information.

  • In the event of emergency works or a Service Affecting Incident, Node4 will aim to provide notice in advanced and as much advanced notice as possible.

  • The unique number issued when logging an incident with Us. A problem or condition which is not a Service Affecting Incident.

  • Service Tickets will be assigned a priority based on an assessment of impact, as determined at the discretion of Node4.Node4 may offer advice on recommended actions to reduce the probability of Service Affecting Incident or incidents from occurring.


More Definitions of Service Affecting Incident

Service Affecting Incident. Anyany incident or event on the KCOM Network which results in any problem or breakdown in the operation of the Service, any equipment or the network;
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Related to Service Affecting Incident

  • Data Incident means a breach of Google’s security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Customer Data on systems managed by or otherwise controlled by Google.

  • Cyber incident means actions taken through the use of computer networks that result in a compromise or an actual or potentially adverse effect on an information system and/or the information residing therein.

  • Expected week of childbirth means the week, starting on a Sunday, during which the mother's doctor or midwife expects her to give birth.

  • Serious health condition means an illness, injury, impairment, or physical or mental condition that involves: