Service Charter definition

Service Charter means the specifications for the Services as set out in ▇▇▇.▇▇▇▇.com.au/service-charter, as amended by ▇▇▇▇ in accordance with clause 22 of this Participation Agreement.

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Service Charter. ’ means a document, developed by a licensee after consultation with its staff, subscribers and end-users which sets out the standards of service subscribers can expect and is a performance measurement and accountability tool that focuses on subscriber service outcomes;

Service Charter means a document, developed by a licensee after consultation with its staff, subscribers and end-users which sets out the standards of service subscribers and end-users can expect and is a performance measurement and accountability tool that focuses on subscriber and end-user service outcomes;’’; 60

Examples of Service Charter in a sentence

To provide the best customer service to both internal and external customers in accordance with Council’s Customer Service Policy and Customer Service Charter, in particular: - Reply to email requests within 4 business days - Return telephone calls by next business day - Reply to written correspondence within 10 business days - Ensuring that the public image of the Council as a service provider is always maintained in the highest integrity.
It shall act as the first point of escalation for all other Advisory Groups and it will directly govern the service within the Service Charter and govern Tier 2 Documents by escalation from other Advisory Groups.
Tier 1 Learning Records Service Service Charter v2 This document describes the service levels, availability and service hours Tier 2 Learning Records Service Security Policy v2 This policy states how the physical and information technology (IT) assets of the Organisation Portal are protected.
The Standing Charge will be calculated as set out in Schedule 1 (Charges) and may be varied from time to time in accordance with this agreement and the Customer Service Charter.
Unit Price the charge for each kilowatt hour of Heat Supply used at the Supply Address, as set out on the first page of this agreement (as may be varied from time to time in accordance with the Customer Service Charter and as detailed on Our website).

More Definitions of Service Charter

Service Charter means the service charter referred to in section 4;

Service Charter means the Tier 2 Document which sets out the service levels upon which the ESFA shall provide the use of the LRS;

Service Charter means the Service Charter published by the Scheme from time to

Service Charter means the document setting out details of the Support Services provided by Capita, which can be found at Annex 2 and which Capita may update from time to time.

Service Charter means Talk Straight's service charter as amended from time to time;

Service Charter means the Learning Provider Service Charter Document which sets out the service levels upon which the ESFA shall provide the use of the PLR;