Service Charter means the specifications for the Services as set out in xxx.xxxx.com.au/service-charter, as amended by XXXX in accordance with clause 22 of this Participation Agreement.
Service Charter means a document, developed by a licensee after consultation with its staff, subscribers and end-users which sets out the standards of service subscribers and end-users can expect and is a performance measurement and accountability tool that focuses on subscriber and end-user service outcomes;’’; 60
Service Charter means the Tier 2 Document which sets out the service levels upon which the ESFA shall provide the use of the LRS;
Examples of Service Charter in a sentence
Subject to section 8.9 of the Master Terms, Capita may amend the Service Charter in its sole and absolute discretion from time to time.
Capita shall provide the Support Services in accordance with the following service levels: As per the current Service Charter and Appendix A – SLA Performance Measure.
Subject to payment by Customer of all charges payable under the Agreement and Customer’s compliance with its obligations under the Agreement, during the Support Period, Capita will provide to Customer the Support Services specified in Annex 1 and the Service Charter.
More Definitions of Service Charter
Service Charter. ’ means a document, developed by a licensee after consultation with its staff, subscribers and end-users which sets out the standards of service subscribers can expect and is a performance measurement and accountability tool that focuses on subscriber service outcomes;
Service Charter. ’ means the service charter referred to in section 4;
Service Charter means a document, developed by a licensee after consultation with its staff, subscribers and end-users which sets out the standards of service subscribers and end-users can expect and is a 10
Service Charter means the document setting out details of the Product Support Services provided by Capita, which can be found at
Service Charter means Talk Straight's service charter as amended from time to time;
Service Charter means the Learning Provider Service Charter Document which sets out the service levels upon which the ESFA shall provide the use of the PLR;
Service Charter means the document setting out details of the Support Services provided by Capita, which can be found at Annex 2 and which Capita may update from time to time.