Service Charter definition

Service Charter means the specifications for the Services as set out in xxx.xxxx.com.au/service-charter, as amended by XXXX in accordance with clause 22 of this Participation Agreement.
Service Charter means a document, developed by a licensee after consultation with its staff, subscribers and end-users which sets out the standards of service subscribers and end-users can expect and is a performance measurement and accountability tool that focuses on subscriber and end-user service outcomes;’’; 60
Service Charter means the Tier 2 Document which sets out the service levels upon which the ESFA shall provide the use of the LRS;

Examples of Service Charter in a sentence

  • Tier 1 Document Description Tier Level Learning Records Service Service Charter v2 This document describes the service levels, availability and service hours Tier 2 Learning Records Service Security Policy v2 This policy states how the physical and information technology (IT) assets of the Organisation Portal are protected.

  • It shall act as the first point of escalation for all other Advisory Groups and it will directly govern the service within the Service Charter and govern Tier 2 Documents by escalation from other Advisory Groups.


More Definitions of Service Charter

Service Charter. ’ means the service charter referred to in section 4;
Service Charter means a document, developed by a licensee after consultation with its staff, subscribers and end-users which sets out the standards of service subscribers and end-users can expect and is a 10
Service Charter. ’ means a document, developed by a licensee after consultation with its staff, subscribers and end-users which sets out the standards of service subscribers can expect and is a performance measurement and accountability tool that focuses on subscriber service outcomes;
Service Charter means the document setting out details of the Product Support Services provided by WFM, which can be found at
Service Charter means the Learning Provider Service Charter Document which sets out the service levels upon which the ESFA shall provide the use of the PLR;
Service Charter means Talk Straight's service charter as amended from time to time;
Service Charter means the document setting out details of the Support Services provided by Capita, which can be found at Annex 2 and which Capita may update from time to time.