Service Downtime definition
Service Downtime means the amount of time the Service was unavailable;
Service Downtime means that period of time for which the Service was unavailable to the Customer;
Service Downtime means that period of time for which the Service was unavailable to the Customer.
Examples of Service Downtime in a sentence
The duration of such Service Downtime shall be used to determine any Service Credits that the Customer shall be entitled to.
More Definitions of Service Downtime
Service Downtime any period of time during which any of the Services are not Available; and
Service Downtime times when there is no Availability of HSP Services.
Service Downtime means when the Service is suffering from a P1 or P2 (see the table in clause 10.1 of this Schedule) subject to clause 2.3 of this Schedule.
Service Downtime means the period of time a site experiences a complete outage. Service Downtime starts when a trouble Ticket is created automatically or manually, and ends when the site returns online;
Service Downtime means unscheduled Service Downtime as stipulated in the relevant COF read in conjunction with clause 4.3 below.
Service Downtime means that period of time that the Service was unavailable to the Customer;
Service Downtime refers to time during which the Services are not available. “PAT: Problem acknowledgment time” is the time taken by Cellulant to acknowledge receipt