Examples of Service Downtime in a sentence

It will be calculated as follows: % Availability = (Service Hours – Scheduled Maintenance) – Service Downtime × 100 (Service Hours – Scheduled Maintenance) The agreed % availability that is guaranteed is <99%>.

More Definitions of Service Downtime

Service Downtime any period of time during which any of the Services are not Available; and

Service Downtime times when there is no Availability of HSP Services.

Service Downtime means the period of time a site experiences a complete outage. Service Downtime starts when a trouble Ticket is created automatically or manually, and ends when the site returns online;

Service Downtime means when the Service is suffering from a P1 or P2 (see the table in clause 10.1 of this Schedule 3) subject to clause 2.3 of this Schedule 3.

Service Downtime means that period of time that the Service was unavailable to the Customer;

Service Downtime refers to time during which the Services are not available. “PAT: Problem acknowledgment time” is the time taken by Cellulant to acknowledge receipt of a trouble ticket email.

Service Downtime any period where the Licensed Software (or any part thereof) is Unavailable;