Service Downtime definition

Service Downtime means that period of time for which the Service was unavailable to the Customer;
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Service Downtime means the amount of time the Service was unavailable;
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Service Downtime means that period of time for which the Service was unavailable to the Customer.
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Examples of Service Downtime in a sentence

  • The Service Provider shall make good faith efforts to give notice to Customer of such Planned Service Downtime as soon as possible, but at least twenty-four (24) hours via appropriate means (e.g. email or telephone).

  • Service Provider shall, to the extent reasonably practicable, schedule Planned Service Downtime outside of general business hours.

  • For the purpose of supporting or maintaining the Service (including, but not limited to the roll-out of Updates), the Service might experience a Planned Service Downtime.

  • In case of Unplanned Service Downtime with or without control of Service Provider, Service Provider shall make good faith efforts to send a notification to Customer informing Customer thereof.

  • Business/ Service Downtime and Deterioration shall be the key considerations for determining “Penalties” that would be levied on the Successful Vendor.


More Definitions of Service Downtime

Service Downtime any period of time during which any of the Services are not Available; and
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Service Downtime times when there is no Availability of HSP Services.
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Service Downtime means when the Service is suffering from a P1 or P2 (see the table in clause 10.1 of this Schedule 3) subject to clause 2.3 of this Schedule 3.
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Service Downtime means the period of time a site experiences a complete outage. Service Downtime starts when a trouble Ticket is created automatically or manually, and ends when the site returns online;
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Service Downtime means that period of time that the Service was unavailable to the Customer;
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Service Downtime means when the Service is suffering from a P1 or P2 (see the table in clause 10.1 of this Schedule) subject to clause 2.3 of this Schedule.
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Service Downtime refers to time during which the Services are not available. “PAT: Problem acknowledgment time” is the time taken by Cellulant to acknowledge receipt
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