Service Fault definition

Service Fault means the occurrence of an Error that results in a failure to meet a Service Level.
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Service Fault means an accepted Trouble Ticket that has been designated as a Service Fault by an RSP.
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Service Fault means, in respect of a Set, any damage or Fault that occurs during the Operational Day that was not indicated on the Handover Certificate;
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Examples of Service Fault in a sentence

  • Reporting of Service Fault is governed by the following procedure: The Subscriber: • Provides the identification (name/company/address).

  • All timescales referring to Working Days shall be measured from Working Day following notification (in accordance with the Company’s instructions) of purported Service Fault to the Company.

  • Service Fault Targets available to the Customer are set forth in paragraph 4 below.

  • If purchased, the Service Fault Targets set forth in Schedule 4.1 (Fault Management Connectivity) shall be superseded by this paragraph 7.1.

  • Where the Supplier does not provide the Customer with Microsoft 365 licenses, the access can be granted at the time the Customer reports the Service Fault and then revoked once resolved.

  • All timescales referring to hours are hours during the Cover Period and are measured from notification (in accordance with the Company’s instructions) of the purported Service Fault to the Company.

  • In such circumstances, the Service Fault Targets will be calculated from the time that access has been granted and communicated to the Supplier.

  • The Supplier shall provide and manage the Voice Services in accordance with Schedule 4.1 (Fault Management Connectivity), which sets out the Supplier’s notification procedure for Service Faults together with its Service Fault Targets.

  • If Xxxxxx agrees to work outside the hours specified in this Agreement or if the Customer reports a Service Fault and Relish finds there is none or that the Customer has caused the fault, Relish may apply a Charge.

  • The generic chronicles defined for each fault are:Physical: • Unavailable Service Fault Development: • Parameters Incompatibility Fault• Fault due to Interface Might Have Changed• Fault due to Non-deterministic Actions• Workflow Inconsistency Fault Interactions: • Misunderstood Behaviour Fault (Incorrect Service).• Response Faults.• Time-out.• Misbehaving Execution Flow Fault.• Incorrect Order.• Violation of the Service Level Agreement (SLA) and Quality of Service (QoS).

Related to Service Fault

  • Custom Local Area Signaling Service Features (CLASS) means certain call-management service features that are currently available from SBC-13STATE’s local networks. These could include: Automatic Call Back; Automatic Recall; Call Trace; Caller Identification and related blocking features; Calling Number Delivery; Customer Originated Trace; Distinctive Ringing/Call Waiting; Selective Call Forward; and Selective Call Rejection.

  • Basic generation service provider or "provider" means a

  • Service line sample means a one (1) liter sample of water collected in accordance with section 37(b)(3) of this rule that has been standing at least six (6) hours in a service line.

  • Service delivery area means the defined geographic area for delivery of program services.

  • Services Interruption Event means any interruption to a Works caused by; a Force Majeure Event, the Customer’s failure to carry out or perform any obligation required of it under this agreement which in the sole opinion of the Company does or may cause a delay in the Works and any other matter which in the reasonable opinion of the Company will cause an interruption or delay in the performance of the Works;

  • Critical Service Failure shall have the meaning given in paragraph 5.4 of the Order Form;

  • Self-service display means the open display or storage of Tobacco Products or Tobacco Paraphernalia in a manner that is physically accessible in any way to the general public without the assistance of the retailer or employee of the retailer and a direct person-to-person transfer between the purchaser and the retailer or employee of the retailer. A vending machine is a form of Self-Service Display.

  • Generator Planned Outage means the scheduled removal from service, in whole or in part, of a generating unit for inspection, maintenance or repair with the approval of the Office of the Interconnection in accordance with the PJM Manuals.

  • Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with Schedule 5;

  • Generator Operator means the Person that Operates the Generating Facility and performs the functions of supplying electric energy and interconnected operations services within the meaning of the NERC Reliability Standards.

  • Service Areas means those areas within the Building used for stairs, elevator shafts, flues, vents, stacks, pipe shafts and other vertical penetrations (but shall not include any such areas for the exclusive use of a particular tenant).

  • Service Interruption means the cessation of electricity supply to an ICP for a period of 1 minute or longer, other than by reason of De-energisation of that ICP:

  • Supply of services means any transaction which does not constitute a supply of goods.

  • Service Drop means a cable that, by its design, capacity and relationship to other cables of the Company, can be reasonably considered to be for the sole purpose of connecting backbone of the Equipment to not more than one individual customer or building point of presence or property;

  • Interconnection Service means the physical and electrical interconnection of the Customer Facility with the Transmission System pursuant to the terms of Tariff, Part IV and Tariff, Part VI and the Interconnection Service Agreement entered into pursuant thereto by Interconnection Customer, the Interconnected Transmission Owner and Transmission Provider.

  • Generator Maintenance Outage means the scheduled removal from service, in whole or in part, of a generating unit in order to perform necessary repairs on specific components of the facility, if removal of the facility meets the guidelines specified in the PJM Manuals.

  • Potential electrical output capacity means, with regard to a unit, 33 per- cent of the maximum design heat input of the unit.

  • Unplanned Service Interruption means any Service Interruption where events or circumstances prevent the timely communication of prior warning or notice to the Trader or any affected Customer;

  • Relevant Force Majeure Event means a Force Majeure Event in relation to which an Affected Party is claiming relief under this Clause 17; and

  • Specified anatomical areas means and includes:

  • Service Failure means a failure by the Contractor to provide the Services in accordance with any individual service level described above (measured on a monthly/quarterly/annual basis)

  • Generator Forced Outage means an immediate reduction in output or capacity or removal from service, in whole or in part, of a generating unit by reason of an Emergency or threatened Emergency, unanticipated failure, or other cause beyond the control of the owner or operator of the facility, as specified in the relevant portions of the PJM Manuals. A reduction in output or removal from service of a generating unit in response to changes in market conditions shall not constitute a Generator Forced Outage.

  • Service Provider means an Employee, Director or Consultant.

  • Net Metering Net metering refers to customers who sell electricity they produce, typically through a rooftop solar panel, back to the utility for credit. If you are a net metering customer, you should not enroll with XOOM because your net metering agreement will not transfer to XOOM once you enroll.

  • Transmission Service Provider means the entity that administers the transmission tariff and provides transmission service to transmission customers under applicable transmission service agreements.

  • Basic generation service or "BGS" means electric generation