Service Level definition

Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

Service Level means the magnitude of a Service Measure;

Service Level means the magnitude of a Service Measure set out in schedule 1;

Examples of Service Level in a sentence

• While PMs may exist for the purposes of defining Service Level Agreements (“SLA”) and ancillary support requirements, the contracts shall be written in a manner that allows for appropriate cost allocations.

• Contractor shall resolve Service Level 2 Errors within two (2) working days.

• The Agreement between Dstny and the Customer describes in detail the scope and selection of Services, including agreements on service level and operational reliability (Service Level Agreement (“SLA”), Appendix 4 to the Agreement) and/or Hardware.

• The JBE shall assign the applicable Service Level, as described in Exhibit 10 (Maintenance and Support) to each request for Support Services and Contractor shall respond according to the applicable response requirements set forth in Exhibit 10 (Maintenance and Support), based on the severity of the error, defect, bug, nonconformity or malfunction designated by the JBE.

• If the Licensor receives written notice from the Licensee after the Acceptance Date of any breach of the said warranties then the Licensor shall at its own expense and within 30 days after receiving such notice remedy the defect or error in question in accordance with the Service Level Agreement contained in Schedule E.

More Definitions of Service Level

Service Level means any agreed minimum level of Service to be achieved by BT with respect to a Service.

Service Level means the service level(s) for the relevant Fixed Service as set out in the applicable Service Schedule;

Service Level means the specific level of performance Contractor is required to comply with and adhere to in providing the Services in conformity with the Requirements, consistent with the criteria and parameters specified in this Contract. Service Level Terms are set forth in Attachment to this Contract.

Service Level means the level of Services and other performance criteria which shall apply to the Services and as set out in the Service Level Agreement (SLA) (as defined below);

Service Level means standards 21Vianet chooses to adhere to and by which it measures the level of service it provides for each Service as specifically set forth below.

Service Level has the meaning given to it in paragraph 2 below.

Service Level means the standards of performance to be met by the Council in providing the Services as, where applicable, set out in the Service Description (or associated service level agreement (‘SLA’));