Service Level Agreement definition

Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

Service Level Agreement or “Service Level Objective” means the then-current version of Dell’s performance commitments for the APEX Service. If applicable, these will be provided in the Service Offering Description.

Service Level Agreement or “SLA” : the service levels for the Cloud Service as set out in the then current document(s) made available by Us as “Service Level Agreement for Celonis Software-as-a-Service Offerings” on the Celonis website (under xxxxx://xxx.xxxxxxx.xxx/terms-and-conditions/).

Examples of Service Level Agreement in a sentence

• PROPRIETY AND CONFIDENTIAL ECC Subscription Schedule This Service Level Agreement is not a guarantee or warranty of availability under the Subscription Services provided by Huron, but is a means of determining service credits in the event Huron does not meet the availability specifications set forth below.

• Huron will perform its Subscription Services in compliance with the Service Level Agreement performance metrics and details (“SLA”) set forth in the applicable Subscription Schedule.

• The University will measure the Supplier’s performance against the Key Performance Indicators and the associated thresholds as defined in the Service Level Agreement.

• SLA Service Level Agreement A statement of the specific level of QoS to be supplied by a PO willing to join the DRIVER Infrastructure.

• Pursuant to an Order, Avature will create and maintain Instances of the Application Services in accordance with the Documentation, the Service Level Agreement (Exhibit B) and the default limits in Exhibit C, for the Application Service Term.

More Definitions of Service Level Agreement

Service Level Agreement or "SLA" means the Service Level Agreement at xxxxx://xxx.xxxxxx.xxx/tcaupsla relating to the Managed Security Service and any Firewalls supplied by the Company which describes the service levels to be met by the Company, set out on the Company's Website at the date of Completion of the Customer Application.

Service Level Agreement means, if applicable, the service level agreement attached as Schedule E to this Contract, setting forth Contractor’s obligations with respect to the hosting, management and operation of the Software.

Service Level Agreement means the document by that name which contains the service level commitments for the Service and which, if applicable to this Agreement, shall be incorporated by indicating as such on the Service Order;

Service Level Agreement or “SLA” has the meaning described in the Services Schedule.

Service Level Agreement means the then-current version of the Service Level Agreement for the particular Service Offering, found in the applicable Service Description. Certain Service Offerings may not have a Service Level Agreement.

Service Level Agreement means the schedule attached as Schedule D, setting forth the Support Services Contractor will provide to the State, and the parties' additional rights and obligations with respect thereto.

Service Level Agreement means the document specifying the standards Microsoft agrees to adhere to and by which it measures the level of service for an Online Service.