Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.
Service Level Failure means a failure to meet the Service Level Performance Measure in respect of a Service Level Performance Criterion;
Service Level Failure means a failure by bookinglab to achieve the Service Level.
Examples of Service Level Failure in a sentence
The Parties acknowledge that the Service Credits represent a genuine pre-estimate of some of the losses that the Customer would suffer in the event of a Service Level Failure.
More Definitions of Service Level Failure
Service Level Failure means a failure to perform the Support Services fully in compliance with the Support Service Level Requirements.
Service Level Failure means the Service Provider’s failure to meet any of the prescribed Service Levels;
Service Level Failure means a failure to meet the Service Level Performance Measure in respect of a Service Level;
Service Level Failure means the Service Provider’s failure to meet any of the prescribe Service Levels.
Service Level Failure has the meaning set forth in Schedule 4.13(a).
Service Level Failure means a material failure of the Services to meet the Availability Requirement. "Available" means the Services are available for access and use by Customer over the Internet and operating in material accordance with this Agreement.
Service Level Failure means, with regard to any Service Level, a failure by Supplier to either (i) perform at the level that meets the corresponding Service Level during any particular Measurement Period, or (ii) to (A) properly monitor or measure any Service Level, or (B) report on the performance for any Service Level in accordance with Section 3.3 below.