Examples of Service Level Failure in a sentence

In the event of a Service Level Failure, Xxxxxx shall issue a credit to Organization in the amounts set out in the table below (a "Service Level Credit(s)"), provided however, that Xxxxxx has no obligation to issue any Service Level Credit unless Organization: (i) reports the Service Level Failure to Xxxxxx immediately on becoming aware of it; and (ii) requests such Service Level Credit in writing within ten (10) days of the Service Level Failure.
DocuSign Envelope ID: 51D35360-63FB-4886-91DF-81D9F3FC7F5A This Schedule “D” sets forth Xxxxxx’ obligation and liability and Organization’s sole remedy for any Service Level Failure.
Where a Service Level Failure occurs as the result of an act or omission on the part of the Customer, the Supplier will be excused from non-compliance with the applicable Standards of Performance.
The Parties acknowledge that the Service Credits represent a genuine pre-estimate of some of the losses that the Customer would suffer in the event of a Service Level Failure.

More Definitions of Service Level Failure

Service Level Failure means a failure by bookinglab to achieve the Service Level.

Service Level Failure means the Service Provider’s failure to meet any of the prescribe Service Levels.

Service Level Failure has the meaning set forth in Schedule 4.13(a).

Service Level Failure means a material failure of the Hosted Services to meet the Availability Requirement. "Available" means the Hosted Services are available for access and use by Customer and its Authorized Users over the Internet and operating in material accordance with the Specifications. For purposes of calculating the Availability Requirement, the following are "Exceptions" to the Availability Requirement, and neither the Hosted Services will be considered unavailable nor any Service Level Failure be deemed to occur in connection with any failure to meet the Availability Requirement or impaired ability of Customer or its Authorized Users to access or use the Hosted Services that is due, in whole or in part, to any: (a) act or omission by Customer or any Authorized User/access to or use of the Hosted Services by Customer or any Authorized User, or using Customer's or an Authorized User's Access Credentials, that does not strictly comply with this Agreement and the Specifications; (b) Customer Failure; (c) Customer’s or its Authorized User's Internet connectivity; (d) Force Majeure Event; (e) failure, interruption, outage or other problem with any software, hardware, system, network, facility or other matter not supplied by HP pursuant to this Agreement; (f) Scheduled Downtime (as defined below in Section 5.2); or (g) disabling, suspension or termination of the Services pursuant to Section 2.6.

Service Level Failure means any failure by the Supplier to provide all or part of the Services in accordance with any of the Service Level(s);

Service Level Failure means a material failure of the Services to meet the Availability Requirement. “Available” means the Services are available for access and use by customer and its authorized users over the internet.

Service Level Failure means, with regard to any Service Level, a failure by Supplier to either (i) perform at the level that meets the corresponding Service Level during any particular Measurement Period, or (ii) to (A) properly monitor or measure any Service Level, or (B) report on the performance for any Service Level in accordance with Section 3.3 below. Schedule B B - 1 Health Net / Cognizant Confidential