Service Level Guarantee means the criteria, remedies and procedures relevant to timeframes and other standards for the supply of a Service, as set out in the relevant Schedule;
Service Level Guarantee means the compensation payable under a contract if the Communications Provider fails to meet a Service Level Agreement;
Service Level Guarantee means the document setting out the Service Levels applicable to particular Services and specifying the rebates (if any) payable if those Service Levels are not achieved and related terms, as modified by us from time to time.
Examples of Service Level Guarantee in a sentence
The Requesting Licensee acknowledges that a failure to make a claim within the specified timeframes under this paragraph means that the Requesting Licensee waives any entitlement to the Service Level Guarantee payment in respect of that claim.
Other than your right to claim rebates under a Service Level Guarantee, we exclude all Liability to you for any failure to satisfy any service levels not expressly included in the Service Level Guarantee.
No Service Level Guarantee is applicable to promotional accounts or EM Services provided to you at no charge or for basic level email accounts purchased by you.
Email that is quarantined by the filtering system is excluded from the Service Level Guarantee.
A failure by NetLink Trust to meet any Service Level Guarantee does not constitute a breach of the ICO Agreement or this Schedule.
More Definitions of Service Level Guarantee
Service Level Guarantee means the minimum service level guarantee issued by a Board to a solid waste management company in accordance with section 12;
Service Level Guarantee or “Service Level Guarantees” means a guarantee or guarantees identified as a “Service Level Guarantee” or “Service Level Guarantees” in the applicable Product Terms and Conditions.
Service Level Guarantee and “SLG” means the measure to which Our performance under the terms of this Agreement shall be determined.
Service Level Guarantee. If Customer detects an Interruption, Customer shall open a trouble ticket with Altice Business’s Network Management Center by calling 000-000-0000 or via the customer portal at xxxxxxxxxxxxxx.xxx. An Interruption period begins when Customer reports a circuit/service failure, opens a valid trouble ticket and releases it for testing and repair. The controlling record for the purpose of determining the duration of the Interruption and calculating credits shall be the date/time stamp on the trouble reporting ticket as generated by Altice Business’s trouble reporting system. An Interruption period ends when the circuit/service is operative.
Service Level Guarantee or “Service Level Guarantees” means a guarantee or guarantees identified as a “Service Level Guarantee” or “Service Level Guarantees” in the applicable Product Terms and Conditions. “Services” means Hosting Services and Supplementary Services, collectively.
Service Level Guarantee means the TW Networks Site will be unavailable to the general public for no more than forty-eight (48) aggregate hours during any thirty (30) day period, excluding routine maintenance which shall occur during the hours of 1 a.m. to 6 a.m. Eastern Time no more than twice per month.
Service Level Guarantee means the compensation payable under a contract if we fail to meet a Service Level Agreement; Service Order means the order form for the supply by us of the Equipment and/or Services, completed by you; Service Period means the period of an individual Service provided in accordance with this Agreement; SIM Subscriber Identity Module; Subcontractor means a subcontractor of Gigabit engaged by us to perform all or any part of the Services or any other obligation of ours under this Agreement; Technical Support Number means 0116 280 0390 or such other number as we display on our Web Site; Us or We means Gigabit Networks Ltd (Company Registration Number 12318612) of St Georges House, 0 Xx Xxxxxxx Xxx, Xxxxxxxxx, XX0 0XX, and references to "our" shall be construed accordingly; User name means an identifier issued to the Customer for controlling the Customer's access to the Services; VAT means Value Added Tax chargeable under English law for the time being; Website means xxxxx://xxx.xxxxxxxxxxxxxxx.xx.xx/; Working Day means any day other than Saturdays, Sundays, public or bank holidays in England; XML means Extensible Markup Language;