Service Requests are general inquires related to fulfilling standard changes, responding to requests for information, and fulfilling requests for access to standard services. There are no SLA implications related to Service Requests.
Service Requests means Service Requests provided for in the relevant Call Off Agreement shall include activities such as moves, adds and changes to Service features and assets;
Service Requests means pre-approved requests to deliver a service on the Cloud Services as agreed between BT and the Customer and as set out in any applicable Order.
Examples of Service Requests in a sentence
At the Customer’s discretion, if the scope of the Service Request(s) meets the Coordinated or Managed Project criteria, negotiated due dates will be established and documented in the Project Timeline per SOW Business Requirements Section G.8, Contracted Service Project Work.
More Definitions of Service Requests
Service Requests means a request from the Customer that does not meet the criteria for an Incident, and that is limited to information or advice on Software use instructions, activation, licensing and requests for Service Credit.
Service Requests has the meaning given in ITIL as at the Effective Date.
Service Requests is defined in SS Section 1.1;
Service Requests means the request made by Client for a Service.
Service Requests are general inquires related to fulfilling standard changes, responding to requests for information, and fulfilling requests for access to Services. Service Requests are initiated by the Customer opening a Ticket with LightEdge Operations via phone, email, or the Service Portal. “Ticket” is a documented record in the LightEdge Operations support database of an interaction with Customer. Tickets can be initiated by Customer or LightEdge.
Service Requests means a request from the Company that does not meet the criteria for an Incident, and that is limited to information or advice on Software use instructions, activation, licensing and requests for Service Credit.
Service Requests means requests for Rd. Maintenance or complaints concerning Rd. Maintenance received by the Area Municipality from the Region or from residents of the Region.