Service Ticket definition
Service Ticket means the tickets which are raised in relation to Incident or Service Request
Service Ticket means a unique reference number created by an Itec Resolution Centre Agent on Itec’s operational support system whereby Itec records and tracks the progress of such a request;
Service Ticket means the tickets that are raised in relation to Incident or Service Request.
Examples of Service Ticket in a sentence
Service Failure for mitigation SLA ends when equivalent security control has been implemented and noted by timestamp in Service Ticket.
Invoices must include the purchase order number, the number of employees that worked on the job, the number of hours, and a copy of the project Service Ticket.
The exact Incident duration will be calculated as the elapsed time between the Service Ticket being opened and the time Service is restored.
All Incidents recorded by the Node4 monitoring system will be reconciled against the corresponding Service Ticket raised by the Service Desk.
All Incident recorded by the Network Management System will be reconciled against the corresponding Service Ticket raised by the Service Desk.
More Definitions of Service Ticket
Service Ticket means the records which are raised and updated in relation to Incident or Service Request
Service Ticket means the tickets which are raised in relation to Incident or Service Request “User” means an authorised employee, contractor or agent of the Customer who has access to the Service Desk for the support of their Customer owned Desktop Device or Devices.
Service Ticket means the tickets which are raised in relation to Incident or Service Request.“SIPLink Customer Questionnaire” is the data collection document that is sent to the Customer for completion prior to SIPLink service setup. This document provides the Node4 provisioning staff with details to enable them to setup a new SIPLink Endpoint;
Service Ticket means (a) a documented service request marked with the date and time the request was reported to or otherwise discovered by the ISD and with the date and time that the applicable problem was resolved; or (b) a report of Service Interruption or other issue by Customer via telephone (telephone notice is required for ******** ***** * – ******** or ******** ***** * – **** ******), email, CSG’s web accessible ticket tracking system or other mutually acceptable means.
Service Ticket means a support call reference created in the service management system at Sure. For each separate incident reported to Sure a new Service Ticket will be created and its reference number issued to the Customer. The Customer should refer to the Service Ticket in all communications relating to that incident.
Service Ticket means the ticket generated by the Contractor upon completion of the Service Call and signed by the User Agency Authorized Representative or the designee at a Facility Site, service ticket will provide a brief description of the work performed, date, time-in and time-out, at the Site and the name of the service person(s) who performed the work.
Service Ticket means a ticket generated by Panopto personnel and/or a ticket automatically generated by Panopto’s support tool, in each case in response to Customer’s Error notification.