Service Ticket means the tickets which are raised in relation to Incident or Service Request
Service Ticket means the tickets which are raised in relation to Incident or Service Request “User” means an authorised employee, contractor or agent of the Customer who has access to the Service Desk for the support of their Customer owned Desktop Device or Devices.
Service Ticket means (a) a documented service request marked with the date and time the request was reported to or otherwise discovered by the ISD and with the date and time that the applicable problem was resolved; or (b) a report of Service Interruption or other issue by Customer via telephone (telephone notice is required for ******** ***** * – ******** or ******** ***** * – **** ******), email, CSG’s web accessible ticket tracking system or other mutually acceptable means.
Examples of Service Ticket in a sentence
On-Site Maintenance On-Site Maintenance Team to attend Site within 3 Business Days of Service Ticket Escalation 10% of the of the monthly Recurring Charge payable in respect of the affected Equipment for each Service Ticket in respect of which the service level was not met.
The Service and Support Team will close the Service Ticket and advise You in writing of the relevant charges that will apply if you wish Egg’s On-Site Maintenance Team to attend the Site.
More Definitions of Service Ticket
Service Ticket means a support call reference created in the service management system at Sure. For each separate incident reported to Sure a new Service Ticket will be created and its reference number issued to the Customer. The Customer should refer to the Service Ticket in all communications relating to that incident.
Service Ticket means a unique reference number created by an Itec Resolution Centre Agent on Itec’s operational support system whereby Itec records and tracks the progress of such a request;
Service Ticket means the tickets which are raised in relation to Incident or Request
Service Ticket means the tickets that are raised in relation to Incident or Service Request.
Service Ticket means the ticket generated by the Contractor and signed by the User Agency Authorized Representative or the designee at a Fuel Dispensing Site, and will provide a brief description of the work performed, date, time, hour(s) at the Fuel Dispensing Site, parts used, and the name of the service person(s) who performed the work.
Service Ticket means the tickets which are raised in relation to Incident or Service Request.“SIPLink Customer Questionnaire” is the data collection document that is sent to the Customer for completion prior to SIPLink service setup. This document provides the Node4 provisioning staff with details to enable them to setup a new SIPLink Endpoint;