Support Level definition

Support Level means the level of responsibility associated with performing assigned tasks, duties or responsibilities on a trading ship under the direction of an individual serving in the operational or management level;

Support Level means the scope of Support to which the Customer is entitled, as designated on the Order Form.

Support Level means a numeric value determined using an algorithm that places clients into groups

Examples of Support Level in a sentence

• In the event that the applicable Support Level includes Software, such Software will be subject to the terms and conditions associated with such Software and made available to Customer.

• Contractor shall (i) provide the JBE with Level 1 Support, Level 2 Support and Level 3 Support, and (ii) deliver to the JBE Project Manager a monthly report summarizing Technical Support Incidents opened, continuing, or closed during the preceding calendar month.

• During the Term and subject to the terms and conditions of this Agreement, the Support Level and the Subscription Services Policies, MariaDB agrees to provide Subscription Services to Customer.

• In addition, MariaDB may terminate or suspend each current Order Form or this Agreement upon written notice in the event that Customer fails to timely pay any fees or expenses due hereunder, or any Supported Software applicable to the Support Level for Customer becomes, or is likely to become, the subject of a claim of intellectual property infringement or misappropriation.

More Definitions of Support Level

Support Level means a numeric value determined using an algorithm that places clients into groups with other clients who have similar overall support needs.

Support Level means the description for the particular level of Support referred to in the Order Acknowledgement that nCipher has agreed to make available to Customer;

Support Level means the level of Support (Standard Support, Gold Support or Platinum Support) that has been selected by the Customer on the Quote.

Support Level means the Support Services package purchased by Customer.

Support Level means the level of Support (Professional Support, Enterprise Support or Premium Support) that has been selected by You on the Order Form.

Support Level means the specific level of Maintenance and Support (Standard, Gold, or Platinum Support) that has been ordered by the Customer via the Quote.

Support Level is the level of Support Services purchased under this Support Addendum as set forth in the applicable purchase order. Notice that Product will become an End of Sale (EOS) Product. Gigamon will make commercially reasonable efforts to provide a minimum of six (6) months advance notice (by posting on the customer and/or channel partner portals) of the date after which orders for a particular Product (the “EOS Product”), will no longer be accepted (“Last Sale Date”). During that six-month period, Gigamon will continue to accept orders for the EOS Product, as well as for support and maintenance for such EOS Product. Gigamon may, at its discretion, agree to ship EOS Products after the Last Sale Date, but only if the order is accepted by Gigamon prior to the Last Sale Date. Support and maintenance is available for five (5) years following the Last Sale Date for hardware and one (1) year following the Last Sale Date for software, subject to the Software Release Policy notes below.