Support Services Policy definition

Support Services Policy means Elastic’s support services policy for a Product, as further described at a URL referenced in an applicable Addendum.
Support Services Policy means Elastic’s support services policy for the applicable Subscription Level for a Cloud Service located at xxxxx://xxx.xxxxxxx.xx/legal/support_policy/cloud_services. Elastic reserves the right to reasonably modify the Support Services Policy during a Subscription Term. However, Elastic agrees not to materially diminish the level of Support Services during the applicable Subscription Term. The effective date of each version of the Support Services Policy will be stated therein, and Elastic will retain an archived copy of each version that will be made available to MSP upon request. The Support Services Policy is hereby incorporated into these terms and conditions by this reference.
Support Services Policy the Supplier's policy for providing support in relation to the Services as made available at xxx.xxxxxxxxxxxx.xxx or such other website address as may be notified to the Customer from time to time.

Examples of Support Services Policy in a sentence

  • The Supplier will, as part of the Services and to the extent applicable in consideration of the support fees set out in the Order, provide the Customer with the Supplier's standard Customer support services during Normal Business Hours in accordance with the Supplier's Support Services Policy in effect at the time that the Services are provided.

  • The Supplier may amend the Support Services Policy in its sole and absolute discretion from time to time provided that the Supplier shall provide the Customer with as much prior written notice of such amendment, and the Supplier warrants that any such amendment to the support services provided under the applicable Order shall not in any way reduce or degrade the level of support provided to the Customer.


More Definitions of Support Services Policy

Support Services Policy means Elastic’s support services policy set forth at xxxxx://xxx.xxxxxxx.xx/support_policy/english, which provides the details of Elastic’s Support Services obligations. Elastic reserves the right to reasonably modify the Support Services Policy during a Subscription Term. However, Elastic agrees not to materially diminish the level of Support Services during the Subscription Term. The effective date of each version of the Support Services Policy will be stated therein, and Elastic will retain an archived copy of each version that will be made available to OEM upon request.
Support Services Policy. Supplier's policy for providing support about the Services as made available at the Website, or such other website address as may be notified to you from time to time.
Support Services Policy means our policy (from time to time) for providing support in relation to the Services as made available at CCH OneClick;
Support Services Policy the Supplier's policy for providing support in relation to the Services as made available at xxxx://xxxxxxx.xx/sla or such other website address as may be notified to the Customer from time to time. User Subscriptions: the user subscriptions purchased by the Customer pursuant to clause 9.1 which entitle Authorised Users to access and use the Services and the Documentation in accordance with this agreement.
Support Services Policy means the conditions, policies, service metrics and the levels of performance required in relation to the Services set out in Schedule 3 and as notified by Supplier to Customer from time to time;
Support Services Policy. CoolCare’s policy for providing support in relation to the Services as made available at xxxx://xxx.XxxxXxxx0.xx.xx/ or such other website address as may be notified to the Customer from time to time;
Support Services Policy iplicit’s policy for providing support in relation to the Services as made available at xxx.xxxxxxx.xxx/xxxxx or such other website address as may be notified to the Customer from time to time. Tenant; the installed iplicit system for the Licensee in this agreement, encompassing all licensed users, companies and legal entities.