Examples of Support Services Policy in a sentence
The Supplier will, as part of the Services and to the extent applicable in consideration of the support fees set out in the Order, provide the Customer with the Supplier's standard Customer support services during Normal Business Hours in accordance with the Supplier's Support Services Policy in effect at the time that the Services are provided.
The Supplier may amend the Support Services Policy in its sole and absolute discretion from time to time provided that the Supplier shall provide the Customer with as much prior written notice of such amendment, and the Supplier warrants that any such amendment to the support services provided under the applicable Order shall not in any way reduce or degrade the level of support provided to the Customer.