Examples of Support Services Policy in a sentence
Roles The Supplier will at no additional cost to the Authority, provide the Authority with the Supplier’s standard customer support services during Normal Business Hours in accordance with the Supplier's Support Services Policy in effect at the time that the Services are provided, as set out below: • Helpdesk – provide help and advice on the Xxxxxxxx platform technical functionality by telephone, email and Jira.
As part of the Services, all subscription models benefit from our standard customer support services during Normal Business Hours in accordance with our Support Services Policy in effect at the time the Services are provided.
Tines warrants that it will perform the Support Services, as applicable, in a professional, workmanlike manner, consistent with generally accepted industry practice, and in accordance with the applicable Support Services Policy.
Notwithstanding the foregoing, Tines will respond to all reasonable requests for support services from MSP pertaining to MSP End Customers, provided such requests are submitted to Tines in accordance with the Tines Support Services Policy.
We reserve the right to amend our Support Services Policy in our sole and absolute discretion from time to time.