Support Term definition

Support Term means the term for which we agreed to provide the Support Package to you during the purchase process;

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Support Term means the period during which Customer is entitled to receive Support during a subscription term or pursuant to a support contract.

Support Term means (i) for Support Services that are included for Software at no additional cost, the Product Term for such Software, and (ii) for Support Services that are not included for Software at no additional cost, the initial term and any subsequent renewal term(s) for the Support Services as set forth in the applicable Transaction Document.

Examples of Support Term in a sentence

• After the Initial Support Term, the Support may be renewed by both parties exercising an option, or a new purchase order, and all applicable fees shall be due at the commencement of each successive one (1) year period or other period specified in a Schedule (each a “Renewal Support Term”).

• If applicable, unless otherwise set forth in the Agreement or Schedule, Tanium and Customer will determine the number of site visits required during the ESR Support Term.

• During the Support Term, Tanium shall provide Customer with (i) reasonable support for Customer’s Technical Support Contact(s), (ii) Error Correction, and (iii) Enhancements that Tanium in its sole discretion makes generally available to its other customers at no charge.

• The Lead OTAM will be the primary TAM supporting Customer during the Premium Support Term.

• The Enterprise Support Services Resource (“ESR”) will be available to provide Enterprise Support Services for a specified period of time, as determined by Tanium, during the ESR Support Term, which may consist of remote and onsite support.

More Definitions of Support Term

Support Term means the term of the Contract between the Customer and bluegfx for the provision of Gold Support Services, being 12 months from the commencement of the Contract.

Support Term means the first year of the Initial Term designated on Exhibit A, and each annual extension of that Support Term for which the requisite annual support fee has been paid.

Support Term means the length of time for which the Support Service is purchased.

Support Term means (i) the License Term (including any renewals thereof), if Licensee has obtained an Instance Subscription License and/or a Volume Subscription License for the Software, or (ii) the applicable support term set forth on the applicable Order Form, including any renewals thereof, if License has obtained an Instance Perpetual License and/or Standard OEM License for the Software.

Support Term means the length of time Support Services are to be provided hereunder and for which the Customer or Licensee has paid any applicable Support Services fees, including any initial Support Term and any renewal Support Terms.

Support Term means any period during which You are entitled to receive Support Services hereunder, including any renewals or extensions thereof.

Support Term means (i) for Support Services that are included for Software at no additional cost, the “支持期限”指(i)不附带任何费用的软件附带支持服务的 EULA 期限，以及(ii)不附带任何费用的软件不附 EULA Term for such Software, and (ii) for Support Services that are not included for Software at no additional cost, the initial term and any subsequent renewal term(s) for the Support Services as set forth in the applicable Transaction Document. 带支持服务，初始期限和适用交易文档中规定的支持服务的任何后续续订期限。