Support Ticket definition
Support Ticket means a record in Komatsu's support management system identifying the support request.
Support Ticket means a request by Customer for Support under this Policy to address an Error.
Support Ticket means a request for support services submitted by Subscriber through the Inriver Community.
Examples of Support Ticket in a sentence
EPAM will acknowledge each Customer report of an Error by written notice, in electronic form, setting forth a Support Ticket number for use by Customer and EPAM in all correspondence relating to such Error to track the Error until a resolution for it exists.
Level 4 (Low): Any Error reported by an Authorized User where a small Within [ ] Within [ ] business percentage of Authorized Users are moderately affected or partially business [minutes/hours] of inoperable and the Error has an available workaround: also included [minutes/hours] generating Support Ticket.
More Definitions of Support Ticket
Support Ticket means a record in Serraview’s Support management system identifying an Error, Fault or other covered Support issue.
Support Ticket means the exchange of a support ticket via email between the Support Team
Support Ticket has the meaning given in SM2.2.
Support Ticket means a request by Client for support to address an Error.
Support Ticket means a request for Maintenance & Support Services opened by You through the Support Portal, in accordance with the provisions of this SLA.
Support Ticket means a request for Support Services exclusively made through Company’s Service Desk by either (a) emailing the specific support email address provided to the Customer for the purpose of creating Support Tickets, or (b) by directly visiting the Service Desk and creating such request.
Support Ticket means the mechanism defined by Zimperium to record Problems and track their resolution.