Examples of System Availability Percentage in a sentence
If the System Availability Percentage of such request is confirmed by Northwoods and is less than the Service Commitment, then Northwoods will issue the service credit to You and will apply such credit against your next annual invoice for Hosting Services.
Northwoods will use commercially reasonable efforts to make its Hosting Services available with a monthly System Availability Percentage (defined below) of at least 99.9% (“Service Commitment”).
System Availability Percentage measurements exclude downtime resulting directly or indirectly from any Hosting Services Exclusion (defined below).
System Availability percentage is calculated as follows: System Availability Percentage = ((Total Minutes in the Month – Downtime) / Total Minutes in the Month)*100.
If Contractor's performance falls below the minimum level of performance for the same Performance Metric set forth in this Contract for three or more consecutive months (for the monthly metrics), the Contractor shall issue a performance credit of $15,000 against the Department's next monthly invoice, except for 14 (System Availability Percentage), and Performance Metric 15 (Security Incident or Breach Notification Timeliness) whereby the performance credit shall be $30,000.