Technical Support definition

Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.
Technical Support means Apple technical assistance if Your Covered Equipment ceases to work correctly, for which Apple may otherwise charge a pay-per-incident fee.
Technical Support means Contractor-provided assistance for the services or Solution furnished under the Contract, after initial end-user support confirms a technical issue that requires additional troubleshooting capabilities; sometimes referenced as Tier II – IV support.

Examples of Technical Support in a sentence

  • Site Facilitators and Technical Support Site facilitators or technical personnel must be available before the beginning of each class session to Initiate and test the connection to the Educational Service Center and the College.

  • FTA is not responsible for the privacy statements or privacy practices of these Third Pary Products or their suppliers and does not warrant or support Third Party Products but will provide Technical Support for OEM Partners based upon the agreement between OEM Partner and FTA, unless expressly provided otherwise in an Order Form or an SOW.


More Definitions of Technical Support

Technical Support means the support provided by the Technical Support Team set up by the Selected Agency’s – including but not limited to Fault reporting, Trouble Ticketing and related enquiries during this contract.
Technical Support shall have the meaning set out in Article 3.1.
Technical Support means TO Contractor-provided assistance for the services or Solution furnished under this Task Order, after initial end-user support confirms a technical issue that requires additional troubleshooting capabilities; sometimes referenced as Tier II – IV support.
Technical Support means support for those Incidents involving Customer Hosted Software that could not be resolved by Operational Support. For purposes of this Section, Technical Support includes recommendations on:
Technical Support means the support level purchased pursuant to an Order as further described in Section 5, including if and when available: (i) Error corrections or workarounds so that the Products operate in substantial conformance with the Documentation, and (ii) the provision of Database Updates and Software Upgrades.
Technical Support means the technical assistance for attempting resolution of a reported Incident through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.
Technical Support means the provision of telephone or web-based technical assistance by qualified NVIDIA personnel to questions from Designated Users related to the installation, use and operation of the Supported Software, including basic instruction or assistance related to functional Errors in the Supported Software.