Exclusions. 1. Scheduled downtime mutually agreed, to be excluded from calculation of uptime.
2. Downtime due to force majeure.
3. Downtime due to power failure at site.
4. Any downtime, other than mentioned in item as above will be excluded for calculation of uptime, if mutually agreed in writing by the bidder and SIDBI. *****************
Exclusions. The engagement will not cover the following:
a. Code review for optimization (however tools can be suggested)
b. This will exclude Information Security assessment or audit of existing solutions (however tools and architecture of solutions suggested as part of this initiative should be carried out considering security aspects).
c. This will not be a database tuning exercise. RFP No. 314/2022/1681/HO1/DCV Issued on January 05,2022 Page:29 of 98