Problem Resolution. The parties will endeavour to resolve any problems identified with the operation of this Agreement as they arise.
Problem Resolution. The parties shall meet and attempt to resolve all disputes and differences that may arise between the parties hereto concerning construction, interpretation, performance, operations, or breach of the matters referred to in this Agreement prior to seeking any legal remedy.
Problem Resolution. A Cable Operator's customer service representatives shall have the authority to provide credit for interrupted service, to waive fees, to schedule service appointments and to change billing cycles, where appropriate. Any difficulties that cannot be resolved by the customer service representative shall be referred to the appropriate supervisor who shall contact the customer within four (4) hours and resolve the problem within forty eight (48) hours or within such other time frame as is acceptable to the customer and the Cable Operator.
Problem Resolution. Any employee or group of employees having a complaint shall first take the matter up with their Supervisor directly. Employees shall have seven days from the date of the occurrence to raise the issue. Employees may be assisted or represented by the Union, if requested. The Supervisor will have five days to respond.
Problem Resolution. Digimarc shall resolve every Software Problem in [**] reported by Licensee as follows:
Problem Resolution. The parties agree that it is most desirable for a grievant and the appropriate administrator/supervisor to discuss the matter informally in an effort to resolve the problem. An Association representative may be requested to assist in efforts to resolve the problem informally with the appropriate administrator/supervisor. The appropriate administrator/supervisor may also have a designee present. It is the intent of the parties to exclude bargaining unit members from the above referenced administrator/supervisor. Should informal procedures fail to satisfy the grievant, then the grievance shall be formally processed as follows.
Problem Resolution. WellSky shall provide technical consultation solutions to Xxxxx 0, Xxxxx 0 and Level 3 issues as quickly as reasonably possible, in light of the problem. If a Level 1 or Level 2 issue requires a change to the Licensed Software, the change will be sent to Client as soon as available. If a Level 3 issue requires a change to the software, the change will be provided in a regularly scheduled Update.
Problem Resolution. 49.1 An employment problem includes a personal grievance, dispute or other problem of any type relating to:
Problem Resolution. Section 1. The parties hereby agree to attempt to promptly resolve disputes and disagreements that may develop. The parties agree to meet whenever it becomes necessary to discuss matters of concern at mutually acceptable times and places to undertake the resolution of such disputes and disagreements.
Problem Resolution. Problem escalation shall be handled using the Contractor’s resolution process. The Contractor shall provide a copy of the Contractor’s most recent problem resolution process. In the event that the Contractor amends the problem resolution process, notification shall be sent to the State Account Manager and an electronic copy provided to the State. The State Contract Manager has the authority to contact the Contractor’s Account Manager directly for problem resolution if it is determined that the problem requires action from the Contractor that is swift and appropriate. A member of the Contractor’s Account Team shall arrive onsite at the Indiana Government Center in Indianapolis within 2 business days, if necessary.
