Support and Maintenance Agreement Sample Contracts

RCDevs SpanKey Enterprise Software Support and Maintenance Agreement
Support and Maintenance Agreement • November 12th, 2020 • Luxembourg

This RCDevs SpanKey Enterprise Software Support and Maintenance Agreement (this “Agreement”) executed by and between RCDevs and the Licensee, with "RCDevs" meaning the company which provides the invoice to the Licensee more precisely either RCDevs SA having his principal place of business at 1 Avenue du Blues, L-4368, Belvaux, Luxembourg ("RCDevs SA"), either any entity controlled by RCDevs SA.

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SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • April 30th, 2019 • California
IRD PRINT SDK SOFTWARE LICENSE, SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • May 3rd, 2018 • Texas

THIS AGREEMENT STATES THE TERMS AND CONDITIONS UPON WHICH ALL MY PAPERS, INC., A TEXAS CORPORATION ("All My Papers") OFFERS TO LICENSE THE SOFTWARE TO THE PARTY IDENTIFIED ON THE INVOICE TO BE ISSUED BY ALL MY PAPERS (“LICENSEE”) AND TO PROVIDE SUPPORT AND SOFTWARE MAINTENANCE AS DETAILED HEREIN.

PerfectForms™ – Support and Maintenance Agreement
Support and Maintenance Agreement • April 6th, 2022

This Software Support and Maintenance Agreement is between PerfectForms, whose principal place of business is at 6965 El Camino Real, Suite 105-617, Carlsbad, CA 92009 and the LICENSEE, and is in consideration of the payment by the LICENSEE of the applicable fees. PerfectForms agrees to provide to the LICENSEE services per the terms and conditions set out in clauses 1 to 11 attached and the schedules referred to therein.

Contract
Support and Maintenance Agreement • January 14th, 2020

These Terms and Conditions shall govern the provision of support and maintenance services (the “Support and Maintenance Service “) of the Visure Requirements ALM Platform, SOFTWARE PRODUCTS by VISURE to the COMPANY. These Terms and Conditions and the applicable ordering document shall together constitute “the Agreement”.

WITNESSETH:
Support and Maintenance Agreement • November 17th, 2006 • On2 Technologies, Inc. • Services-prepackaged software • New York
Exhibit 10.13 PRIMUS COMMUNICATIONS CORPORATION SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • April 30th, 1999 • Primus Knowledge Solutions Inc • California
Support and Maintenance Agreement
Support and Maintenance Agreement • August 3rd, 2023 • Florida

With the purchase of any brand new CAE Healthcare Product, customers are provided, free of charge, a one-year limited warranty, which provides the Customer with CAE Healthcare’s support and maintenance coverage on the product. The level of warranty coverage provided free of charge depends on the product purchased.

Standards Digital Support and Maintenance Agreement
Support and Maintenance Agreement • December 10th, 2019 • Oslo

THIS AGREEMENT GOVERNS CUSTOMER’S PURCHASE AND RECEIPT OF STANDARDS DIGITAL SUPPORT AND MAINTENANCE SERVICES. CAPITALIZED TERMS HAVE THE DEFINITIONS SET FORTH HEREIN. BY ACCEPTING THIS AGREEMENT, BY (1) CLICKING A BOX INDICATING ACCEPTANCE, OR (2) EXECUTING A STATEMENT OF WORK (“SOW”) OR ORDER FORM THAT REFERENCES THIS AGREEMENT, CUSTOMER AGREES TO THE TERMS OF THIS AGREEMENT. IF THE INDIVIDUAL ACCEPTING THIS AGREEMENT IS ACCEPTING ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, SUCH INDIVIDUAL REPRESENTS THAT THEY HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERM “CUSTOMER” SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF THE INDIVIDUAL ACCEPTING THIS AGREEMENT DOES NOT HAVE SUCH AUTHORITY, OR DOES NOT AGREE WITH THESE TERMS AND CONDITIONS, SUCH INDIVIDUAL MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT RECEIVE THE SUPPORT AND MAINTENACE SERVICES.

Versasec Support and Maintenance Agreement
Support and Maintenance Agreement • December 10th, 2021

<TBC: Date> (“Effective Date”) by and between <TBC: Regional Versasec Legal Entity>, with offices located at <TBC: Versasec Address>, (hereinafter referred to as “Versasec” and/or “Licensor”) AND <TBC: Customer Legal Entity> with offices located at <TBC: Customer Address>, hereinafter referred to as the “LICENSEE”.

Support and Maintenance Agreement
Support and Maintenance Agreement • July 29th, 2016

This Support and Maintenance Agreement (“Agreement”) sets forth the agreement, terms and conditions applicable between Fidelis Cybersecurity, Inc. (“Fidelis”) and the Customer (“Customer” or “User”) entity purchasing any Fidelis services of the type described herein. By issuing a purchase order for a technical support/maintenance service offered by Fidelis, the Customer entity placing such a purchase order (“User”) agrees to be bound by the terms of this Agreement. The terms of this Agreement are conditioned upon Customer’s strict adherence to the Fidelis End User License Agreement (EULA). In the event of any conflict between this Agreement and the EULA, the EULA shall control.

Support and maintenance agreement
Support and Maintenance Agreement • February 1st, 2013

Support is the provision of assistance with the operation of the software, in order to enable the software to be used more efficiently. Support is divided into the following levels.

ENVIRO TECHNOLOGY SERVICES LTD SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • March 1st, 2017
SUPPORT AND MAINTENANCE AGREEMENT - 1 MONTH EXTENSION
Support and Maintenance Agreement • May 22nd, 2012 • California

WHEREAS; CUSTOMER desires to purchase such services from SELLER and to engage SELLER to provide such services under the following conditions:

SCHEDULE B SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • May 27th, 2015
IT SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • October 22nd, 2019 • England and Wales

Customer Details (Name, Registered Office, Company number) Commencement Date Maintained Equipment Location Standard Maintenance Fees Payment Date Additional Services Rate Termination compensation Maintenance Services  Remote Support Full Support IMPORTANT NOTICE FOR ALL CUSTOMERS• BY SUBMITTING AN ORDER TO THE SUPPLIER, THE CUSTOMER AGREES TO THE TERMS OF THIS AGREEMENT WHICH WILL BIND THE CUSTOMER AND ITS EMPLOYEES. THE TERMS OF THIS AGREEMENT INCLUDE, IN PARTICULAR, LIMITATIONS ON LIABILITY IN CLAUSE 9. • IF THE CUSTOMER DOES NOT AGREE TO THE TERMS OF THIS AGREEMENT, THE SUPPLIER WILL NOT SUPPLY THE SERVICES TO THE CUSTOMER AND THE CUSTOMER MUST DISCONTINUE THE ORDERING PROCESS. We hereby agree to the terms annexed to this Order. Signed by MARC BANYARD for and on behalf of DATATECH UK LIMITED …………………………………………………… Director Signed by for and on behalf of …………………………………………………… Director

AecorSoft Support and Maintenance Agreement
Support and Maintenance Agreement • February 14th, 2022

This document sets forth the terms and conditions applicable to AecorSoft’s provision of technical support and maintenance of AecorSoft Integration Service software (“Software”) with respect to the Yearly Support and Upgrade program (“Support”) paid for by Support Customers (“Customer”).

SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • December 18th, 2017
Support and Maintenance Agreement
Support and Maintenance Agreement • July 20th, 2021

This Amendment may be signed in two (2) or more counterparts, each of which shall be deemed an original, and which, when taken together, shall constitute one and the same instrument. The Parties agree that they may execute this Amendment by electronic means, including the use of electronic signatures.

BETWEEN :
Support and Maintenance Agreement • November 22nd, 2016

This Support and Maintenance Agreement (“Agreement”) is an addendum to the Visual Planning End User License Agreement (the “License Agreement”) between Stilog

Corema Annual Support and Maintenance Agreement
Support and Maintenance Agreement • April 18th, 2021

Compositae AS (Norway) offer annual support and maintenance services to users of Corema, under the Corema Annual Support and Maintenance Agreement. The services provided and the policies, under which the services are rendered, are described in this document.

SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • April 27th, 2017 • California

THIS SUPPORT AND MAINTENANCE AGREEMENT (“Agreement”) is made this 2nd day of May, 2017 (“Effective Date”), by and between Systems & Software, Inc. (“S&S”) and the City of Redlands (“City”). S&S and City are sometimes individually referred to herein as a “Party” and, together, as the “Parties.”

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Support and Maintenance Agreement
Support and Maintenance Agreement • January 21st, 2009

Subject to your purchase of support services, these Support and Maintenance Terms (the "Agreement") shall govern Arigoo's provision of support and maintenance services to you ("Licensee").

Support And Maintenance Agreement
Support and Maintenance Agreement • August 24th, 2020
SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • January 20th, 2022

This Service and Maintenance Agreement ("SMA") sets out the terms and conditions relating to technical support for End Users of the Software. All capitalized terms in this SMA will have the meanings given in the Agreement unless otherwise provided.

AND TECHNICAL SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • March 2nd, 2016

This End User License and Technical Support and Maintenance Agreement (“EULA”) is a legal agreement between the Customer (“you”) either a Government agency or instrumentality and Secure Channels, Inc. and its subsidiaries (collectively, “SCI”) for SCI’s Software, which includes computer software and may include associated media, printed materials, and “online” or electronic documentation (collectively “Licensed Software”) as well as technical support and maintenance services for the Licensed Software (“Technical Support and Maintenance”) if acquired from SCI. The Licensed Software also includes any updates and supplements to the original Licensed Software which may be provided to you by SCI.

Q-MATIC CORPORATION SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • January 6th, 2012

Service visits as necessary to maintain proper system functionality. This assumes that Customer personnel, prior to requesting a service call, have checked all power plugs and system connections and attempted repair with guidance from phone support.

SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • April 12th, 2021 • England and Wales
SUPPORT AND MAINTENANCE AGREEMENT FOR VISUAL PLANNING SOFTWARE SOLUTION AND ITS ASSOCIATED MODULES
Support and Maintenance Agreement • February 3rd, 2021

This Support and Maintenance Agreement (“Agreement”) is an addendum to the Visual Planning End User License Agreement (the “License Agreement”) between Stilog I.S.T. (“Stilog”) and the Licensee identified in the License Key, and forms a part of the License Agreement. This Agreement sets for the terms and conditions governing Stilog’s provision of Support and Maintenance Services for the Software (the “Services”) as described in Section 2 below.

SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • January 30th, 2023
Support and Maintenance Agreement
Support and Maintenance Agreement • October 11th, 2019 • Virginia

This Software Support and Maintenance Agreement ("Agreement ") is en- tered into as of the effective date set forth below by and between IPConfigure, Inc. ("IPConfigure") and you, the End User under this Agreement ("End User "). BY PURCHASE ORDER OR REMITTANCE OF PAYMENT FOR THE SOFTWARE SUPPORT AND MAINTENANCE AGREEMENT, End User AGREES TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.

IrisBG Annual Support and Maintenance Agreement
Support and Maintenance Agreement • April 18th, 2021

Compositae AS (Norway) offer annual support and maintenance services to users of IrisBG, under the IrisBG Annual Support and Maintenance Agreement. The services provided and the policies, under which the services are rendered, are described in this document.

AMENDMENT NO. 1
Support and Maintenance Agreement • May 29th, 2019

This Amendment No. 1 (“Amendment”) to the Support and Maintenance (“Agreement”) is made this day of , 2019, (“Effective Date”), by and between the City of Glendale, an Arizona municipal corporation (“City”) and System Innovators, a Division of

GLOBAL SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • April 24th, 2017

Trilio is committed to delivering the best possible customer support experience, from product-related questions to full product resolution in a break/fix scenario. Our Customer Success team is backed by the industry’s leading cloud-native engineers to provide an optimal experience in all avenues of your cloud journey.

SUPPORT AND MAINTENANCE AGREEMENT
Support and Maintenance Agreement • January 20th, 2022

This Service and Maintenance Agreement ("SMA") sets out the terms and conditions relating to technical support for End Users of the Software. All capitalized terms in this SMA will have the meanings given in the Agreement unless otherwise provided.

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