Service Level definition

Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

Service Level means the magnitude of a Service Measure set out in schedule 1;

Service Level means the magnitude of a Service Measure;

Examples of Service Level in a sentence

• Secarus may change or modify the Service Level Agreement from time to time (“Revisions”) by posting such Revisions to the Secarus Website.

• Secarus will respond to Client’s service tickets under the provisions of the Service Level Agreement (“SLA”).

• The Service Level Agreement may be found on the Secarus Website at xxx.xxxxxxx.xxx/xxxxx (or any successor URL).

• Service Level Agreement (SLA) eligibility The Customer will only be eligible for this SLA if: • The Customer agrees to any Scheduled or Non-Scheduled Maintenance that the Service Provider or that the Service Provider’ Hosting Agent needs to perform on the Service.

• From 99.8% to 99% 3% Less than 99% but greater than 98% 5% Equal to or less than 98% 7% These Service Level Credits will be provided to Customer in the form of a reduction to the next invoice due to GEP by the amount of the Service Level Credit due to the Customer caused by the service interruption corresponding to the applicable period.

More Definitions of Service Level

Service Level means the specific level of performance Contractor is required to comply with and adhere to in providing the Services in conformity with the Requirements, consistent with the criteria and parameters specified in this Contract. Service Level Terms are set forth in Attachment to this Contract.

Service Level means any agreed minimum level of Service to be achieved by BT with respect to a Service.

Service Level means standards 21Vianet chooses to adhere to and by which it measures the level of service it provides for each Service as specifically set forth below.

Service Level means the standards of performance to be met by the Council in providing the Services as, where applicable, set out in the Service Description (or associated service level agreement (‘SLA’));

Service Level means the service levels (if any) described as such in the Engagement Documents;

Service Level means the maximum number of hours available to an individual for any combination of attendant care, skills training services, or state plan personal care. The service level is determined by a formula embedded in the ANA-C and CNA-C. The formula uses the individual items within the areas measured by the assessment to generate the service level.

Service Level means the level of service and other performance criteria which will apply to the Services as set out in the SLA;