Examples of Unscheduled Downtime in a sentence
Unscheduled Downtime is defined as any time outside of the Scheduled Downtime when the Quivers Services are not available to perform operations, excluding any outages caused by the failure of any third-party vendors or hosting providers, the Internet in general, or any force majeure event or event beyond Quivers’ control.
Quivers will use commercially reasonable efforts to make the Quivers Services available 99.5% of the time, excluding any Scheduled Downtime or Unscheduled Downtime events, each as defined below.
Credits or any other form of discount to be applied to the applicable Service Fees for Contractor’s failure to correct a Solution Deficiency within a prescribed period, including, but not limited to, Unscheduled Downtime or any Solution Performance Deficiency, as further specified in Exhibit C (Service Level Agreement) to this Contract.
A catastrophic event that results in significant or potentially significant Unscheduled Downtime or disruption of the Production Environment and requires Contractor to provide Disaster Recovery as specified in Exhibit C (Service Level Agreement) and/or Attachment A.1 (Tasks and Deliverables) to Exhibit A (Statement of Work).