Acceptance of the Features. (1) The parties shall agree on Acceptance Test procedures. The period for conducting Acceptance Tests for the Features begins when SAP informs Customer that the Features are available for testing. Customer shall commence the Acceptance Test procedure without delay. (2) If the Acceptance Tests prove to be successful, Customer will declare acceptance of the Features (or subsets of the Features) without undue delay by signing and submitting to SAP the completed acceptance statement. (3) The Acceptance Tests shall be deemed successful if the Features are materially consistent with the Vision & Scope Document and the final version of the Product Backlog or the Specification, and if they are free of any defect causing serious interruptions in normal operations (important tasks cannot be performed due to a malfunction or an unavailable function in the respective Features that is urgently required to deal with the current situation (“Material Defects”)). (4) In case it is revealed in the course of the Acceptance Tests that the Features are not materially consistent with the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or are not free of Material Defects, Customer may refuse to declare acceptance and shall grant SAP an additional period of time to eliminate deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects. The identification of any failure to meet these criteria must include a precise description of the problem and all relevant information that is reasonably required by SAP in order to rework the Features. After expiry of this additional period of time, the Acceptance Test procedure shall be repeated. If the repeated test still reveals deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects which legitimate the refusal of the acceptance, then second and third repeat tests shall be carried out on the same basis as the first repeat test. (5) Customer shall not refuse acceptance of the Features if the applicable Acceptance Test only reveals immaterial defects. (6) The Features are deemed to be accepted if Customer does not report in writing or use SAP’s support infrastructure to report any Material Defects and/or deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification within 15 working days after Customer has been informed to commence the Acceptance Test procedure.
Appears in 32 contracts
Samples: Cloud Applications and Extensions Services Supplemental Terms and Conditions, Cloud Applications and Extensions Services Supplemental Terms and Conditions, Cloud Applications and Extensions Services Supplemental Terms and Conditions
Acceptance of the Features. (1) The parties shall agree on Acceptance Test procedures. The period for conducting Acceptance Tests for the Features begins when SAP informs Customer that the Features are available for testing. Customer shall commence the Acceptance Test procedure without delay.
(2) If the Acceptance Tests prove to be successful, Customer will declare acceptance of the Features (or subsets of the Features) without undue delay by signing and submitting to SAP the completed acceptance statement.
(3) The Acceptance Tests shall be deemed successful if the Features are materially consistent with the Vision & Scope Document and the final version of the Product Backlog or the Specification, Specification and if they are free of any defect causing serious interruptions in normal operations (important tasks cannot be performed due to a malfunction or an unavailable function in the respective Features that is urgently required to deal with the current situation (“Material Defects”)).
(4) In case it is revealed in the course of the Acceptance Tests that the Features are not materially consistent with the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or are not free of Material Defects, Customer may refuse to declare acceptance and shall grant SAP an additional period of time to eliminate deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects. The identification of any failure to meet these criteria must include a precise description of the problem and all relevant information that is reasonably required by SAP in order to rework the Features. After expiry of this additional period of time, the Acceptance Test procedure shall be repeated. If the repeated test still reveals deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects which legitimate the refusal of the acceptance, then second and third repeat tests shall be carried out on the same basis as the first repeat test.
(5) Customer shall not refuse acceptance of the Features if the applicable Acceptance Test only reveals immaterial defects.
(6) The Features are deemed to be accepted if Customer does not report in writing or use SAP’s support infrastructure to report any Material Defects and/or deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification within 15 working days after Customer has been informed to commence the Acceptance Test procedure.
Appears in 21 contracts
Samples: Cloud Applications and Extensions Services Supplemental Terms and Conditions, Cloud Applications and Extensions Services Supplemental Terms and Conditions, Cloud Applications and Extensions Services Supplemental Terms and Conditions
Acceptance of the Features. (1) The parties shall agree on Acceptance Test procedures. The period for conducting Acceptance Tests for the Features begins when SAP informs Customer that the Features are available for testing. Customer shall commence the Acceptance Test procedure without delay.
(2) If the Acceptance Tests prove to be successful, Customer will declare acceptance of the Features (or subsets of the Features) without undue delay by signing and submitting to SAP the completed acceptance statement.
(3) The Acceptance Tests shall be deemed successful if unless the Features are materially consistent inconsistent with the Vision & Scope Document and the final version of the Product Backlog or the Specification, and if they are free of Specification contains any defect causing serious interruptions in normal operations (important tasks cannot be performed due to a malfunction or an unavailable function in the respective Features that is urgently required to deal with the current situation (“Material Defects”)).
(4) In case it is revealed in the course of the Acceptance Tests that the Features are not materially consistent with the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or are not free of Material Defects, Customer may refuse to declare acceptance and shall grant SAP an additional period of time to eliminate deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects. The identification of any failure to meet these criteria must include a precise description of the problem and all relevant information that is reasonably required by SAP in order to rework the Features. After expiry of this additional period of time, the Acceptance Test procedure shall be repeated. If the repeated test still reveals deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects which legitimate the refusal of the acceptance, then second and third repeat tests shall be carried out on the same basis as the first repeat test.
(5) Customer shall not refuse acceptance of the Features if the applicable Acceptance Test only reveals immaterial defects.
(6) The Features are deemed to be accepted if Customer does not report in writing or use SAP’s support infrastructure to report any Material Defects and/or deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification within 15 working days after Customer has been informed to commence the Acceptance Test procedure.
Appears in 2 contracts
Samples: Custom Application and Extension Services for Sap Cloud Supplemental Terms and Conditions, Custom Application and Extension Services for Sap Cloud Supplemental Terms and Conditions
Acceptance of the Features. (1) The parties shall agree on Acceptance Test procedures. The period for conducting Acceptance Tests for the Features begins when SAP HRMANTRA informs Customer that the Features are available for testing. Customer shall commence the Acceptance Test procedure without delay.
(2) If the Acceptance Tests prove to be successful, Customer will declare acceptance of the Features (or subsets of the Features) without undue delay by signing and submitting to SAP HRMANTRA the completed acceptance statement.
(3) The Acceptance Tests shall be deemed successful if the Features are materially consistent with the Vision & Scope Document and the final version of the Product Backlog or the Specification, and if they are free of any defect causing serious interruptions in normal operations (important tasks cannot be performed due to a malfunction or an unavailable function in the respective Features that is urgently required to deal with the current situation (“Material Defects”)).
(4) In case it is revealed in the course of the Acceptance Tests that the Features are not materially consistent with the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or are not free of Material Defects, Customer may refuse to declare acceptance and shall grant SAP HRMANTRA an additional period of time to eliminate deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects. The identification of any failure to meet these criteria must include a precise description of the problem and all relevant information that is reasonably required by SAP HRMANTRA in order to rework the Features. After expiry of this additional period of time, the Acceptance Test procedure shall be repeated. If the repeated test still reveals deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects which legitimate the refusal of the acceptance, then second and third repeat tests shall be carried out on the same basis as the first repeat test.
(5) Customer shall not refuse acceptance of the Features if the applicable Acceptance Test only reveals immaterial defects.
(6) The Features are deemed to be accepted if Customer does not report in writing or use SAPHRMANTRA’s support infrastructure to report any Material Defects and/or deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification within 15 working days after Customer has been informed to commence the Acceptance Test procedure.
Appears in 1 contract
Samples: Cloud Applications and Extensions Services Supplemental Terms and Conditions
Acceptance of the Features. (1) The parties shall agree on Acceptance Test procedures. The period for conducting Acceptance Tests for the Features begins when SAP informs Customer that the Features are available for testing. Customer shall commence the Acceptance Test procedure without additional delay.
(2) If the Acceptance Tests prove demonstrate to be successful, Customer will declare acceptance of the Features (or subsets of the Features) without undue additional delay by signing and submitting to SAP the completed acceptance statement.
(3) The Acceptance Tests shall be deemed successful if the Features are materially consistent with the Vision & Scope Document and the final version of the Product Backlog or the Specification, and if they are free of any defect causing serious major interruptions repeatable in normal operations (important tasks directly linked to the Features cannot be performed repeatedly due to a malfunction or an unavailable function in the respective Features so much that is urgently required to deal with the current situation defect (“Material Defects”)).
(4) In case it is revealed in the course of the Acceptance Tests that the Features are not materially consistent and directly compliant with the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or are not free of Material Defects, Customer may refuse to declare acceptance and shall grant SAP an additional period of time to correct the Material Defects or eliminate deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects. The identification of any failure to meet these criteria must include a precise and written description of the problem and all relevant information that is reasonably required by SAP in order to rework the Features. After expiry of this additional period of timetime and if any after defining a mutual action plan, the Acceptance Test procedure shall be repeated. If the repeated test still reveals Material Defects or deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects Specification which legitimate the refusal of the acceptance, then second and third repeat tests shall be carried out on the same basis as the first repeat test, while following the mutual action plan if any.
(5) Customer shall not refuse acceptance of the Features if the applicable Acceptance Test only reveals immaterial defectsdefects (meaning no Material Defects).
(6) The Features are deemed to be accepted if Customer does not report in writing or use SAP’s support infrastructure to report any Material Defects and/or deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification within 15 fifteen (15) working days after Customer has been informed to commence the Acceptance Test procedure.
Appears in 1 contract
Samples: Cloud Applications and Extensions Services Supplemental Terms and Conditions
Acceptance of the Features. (1) The parties shall agree on Acceptance Test procedures. The period for conducting Acceptance Tests for the Features begins when SAP informs Customer that the Features are available for testing. Customer shall commence the Acceptance Test procedure without delay.
(2) If the Acceptance Tests prove to be successful, Customer will declare acceptance of the Features (or subsets of the Features) without undue delay by signing and submitting to SAP the completed acceptance statement.
(3) The Acceptance Tests shall be deemed successful if the Features are materially consistent with the Vision & Scope Document and the final version of the Product Backlog or the Specification, Specification and if they are free of any defect causing serious interruptions in normal operations (important tasks in the Specification cannot be performed due to a malfunction or an unavailable function in the respective Features that is urgently required to deal with the current situation (“Material Defects”)).
(4) In case it is revealed in the course of the Acceptance Tests that the Features are not materially consistent with the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or are not free of Material Defects, Customer may refuse to declare acceptance and shall grant SAP an additional period of time to eliminate deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects. The identification of any failure to meet these acceptance criteria must include a precise description of the problem and all relevant information that is reasonably required by SAP in order to rework the Features. After expiry of this additional period of time, the Acceptance Test procedure shall be repeated. If the repeated test still reveals deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification, and/or Material Defects which legitimate the refusal of the acceptance, then second and third repeat tests shall be carried out on the same basis as the first repeat test.
(5) Customer shall not refuse acceptance of the Features if the applicable Acceptance Test only reveals immaterial defectsreveal that the Features materially comply with the Specifications.
(6) The Features are deemed to be accepted if Customer does not report in writing or use SAP’s support infrastructure to report any Material Defects and/or deviations from the Vision & Scope Document and the final version of the Product Backlog or the Specification within 15 working days after Customer has been informed to commence the Acceptance Test procedure.
Appears in 1 contract
Samples: Custom Application and Extension Services for Sap Cloud Supplemental Terms and Conditions