Access and Customer Premises Obligations. Customer, at its sole cost and expense, shall provide Pilot with access to all Customer locations for purposes of installation, maintenance, and repair of Pilot Equipment on premises where Service is provided, when applicable. Customer must provide such access, and Pilot shall provide reasonable notice under the circumstances to Customer prior to entering Customer’s point of presence to install, maintain or repair any of the Pilot Equipment. Customer will provide a safe place to work and comply with all applicable laws regarding the working conditions on the Customer premises. Pilot bears no responsibility for any delay to restore or repair its Services caused by Customer or a third party’s failure or delay in providing necessary access for Pilot technicians. Customer agrees to reimburse Pilot for any reasonable, out-of- pocket costs, without markup, including but not limited to permitting fees, labor, materials, and attorneys’ fees, resulting from the lack of proper landlord authorization for installation, provided that Pilot shall use commercially reasonable efforts to mitigate any such costs.
Appears in 6 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
