Common use of Account Security; Consent to Contact Clause in Contracts

Account Security; Consent to Contact. In the event of a security issue related to your Account, you agree that we may notify you using your contact information listed in our Account records, including your e-mail address and mobile telephone number. By providing phone number(s) to us (including any wireless, mobile or VOIP number), you expressly consent to receive autodialed or prerecorded calls and text messages from us or any affiliates or agents performing services on our behalf. You consent to receive calls or text messages to notify you: (i) in regards to your Accounts; (ii) to provide you with credit or debit card transaction alerts; (iii) to collect a debt or other obligation; or (iv) as otherwise necessary to service your account. You agree to exercise precautions to safeguard your identity, your Accounts, and your Account information. You agree never to give your personal information or Account information to anyone who is not on your account, you do not know or whose identity you cannot verify. This includes your user Id, password and challenge questions to access your account using our online banking site or mobile application. If you give your personal information to someone and that person uses your information to access your Account, you agree that such use will be deemed an authorized use for which you will be responsible. We will never contact you and ask you to give us your Account information, including user names, personal identification numbers, and Account numbers, over the telephone, by e-mail, or by text messaging. You agree not to disclose your personal information and Account information to unknown persons through these mediums for any reason. You agree to remain vigilant for phishing and other fraudulent scams and notify us promptly if you become aware of or suspect fraudulent activity involving your identity, your Accounts, or the Credit Union. If you fail to exercise reasonable care to protect your identity and safeguard your Accounts, we will not be liable unless required by law. You are responsible for your on-line presence and the devices you use to access our website and mobile application. We have taken reasonable steps to ensure the security of our website, secure website and mobile app. We are not responsible for or liable for any losses you sustain as a result of your devices used to access our website, secure website or mobile app. For account security purposes, we expect you to provide and update any changes to your cell phone number, email address and other contact numbers. This information is necessary for us to maintain contact with you in the event we have a question about a transaction request. If we receive a transaction request we believe is suspicious and we cannot reach you at the contact numbers you provided or you do not respond to our calls or emails timely, we may decline a transaction, you agree to hold us harmless for declining the transaction.