Accuracy of forecasting. If the volume of Service Requests for a Forecast Coverage Area actually made by the Service Provider exceeds the thresholds in 6.21 and/or 6.22 in the relevant Service Request Month or Business Day (as applicable), then the LFC will make reasonable endeavours to complete the Service Requests but the Service Levels will only apply to the volume of Service Requests that fall below the thresholds set in 6.21 and/or 6.22 (whether that threshold be calculated based on volumes as actually set out in the last Forecasting Report or deemed in accordance with clause 6.19).
Appears in 12 contracts
Samples: Service Level Agreement, Ufb Services Agreement, Service Level Agreement
Accuracy of forecasting. If the volume of Service Requests for a Forecast Coverage Area actually made by the Service Provider exceeds the thresholds in 6.21 and/or 6.22 6.23 in the relevant Service Request Month or Business Day (as applicable), then the LFC will make reasonable endeavours to complete the Service Requests but the Service Levels will only apply to the volume of Service Requests that fall below the thresholds set in 6.21 and/or 6.22 6.23 (whether that threshold be calculated based on volumes as actually set out in the last Forecasting Report or deemed in accordance with clause 6.19).
Appears in 5 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Accuracy of forecasting. If the volume of Service Requests for a Forecast Coverage Area actually made by the Service Provider exceeds the thresholds limits in 6.21 6.13.1 and/or 6.22 6.
13.2 in the relevant Service Request Month or Business Day (as applicable), then the LFC will make reasonable endeavours to complete the additional Service Requests but the Service Levels will only apply to the volume of Service Requests that fall below the thresholds limits set in 6.21 6.13.1 and/or 6.22 6.13.2 (whether that threshold limit be calculated based on volumes as actually set out in the last Forecasting Report or deemed in accordance with clause 6.19clauses 6.11 or 6.12).
Appears in 2 contracts
Samples: Service Agreement, Service Agreement
Accuracy of forecasting. If the volume of Service Requests for a Forecast Coverage Area actually made by the Service Provider exceeds the thresholds in 6.21 6.19 and/or 6.22 6.20 in the relevant Service Request Month or Business Day (as applicable), then the LFC will make reasonable endeavours to complete the Service Requests but the Service Levels will only apply to the volume of Service Requests that fall below the thresholds set in 6.21 6.19 and/or 6.22 6.20 (whether that threshold be calculated based on volumes as actually set out in the last Forecasting Report or deemed in accordance with clause 6.196.17).
Appears in 2 contracts
Accuracy of forecasting. If the volume of Service Requests for a Forecast Coverage Area actually made by the Service Provider exceeds the thresholds in 6.21 6.11 and/or 6.22 6.12 in the relevant Service Request Month or Business Day (as applicable), then the LFC will make reasonable endeavours to complete the Service Requests but the Service Levels will only apply to the volume of Service Requests that fall below the thresholds set in 6.21 6.11 and/or 6.22 6.12 (whether that threshold be calculated based on volumes as actually set out in the last Forecasting Report or deemed in accordance with clause 6.19clauses 6.11 or 6.12).
Appears in 1 contract
Samples: Fibre Access Services Agreement
Accuracy of forecasting. If the volume of Service Requests for a Forecast Coverage Area actually made by the Service Provider exceeds the thresholds in 6.21 and/or 6.22 in the relevant Service Request Month or Business Day (as applicable), then the LFC will make reasonable endeavours to complete the Service Requests Requests, but the Service Levels will only apply to the volume of Service Requests that fall below the thresholds set in 6.21 and/or 6.22 (whether that threshold be calculated based on volumes as actually set out in the last Forecasting Report or deemed in accordance with clause 6.19clause6.19).
Appears in 1 contract